Bookings are no status as default and do not ever show as an icon. Three statuses can be applied to your bookings and are indicated on a booking by an icon:
- A tick indicates an arrived status
- A person with an x indicates a no show status
- A door with an arrow indicates a complete status
When hovering over a booking in daily and weekly view, you'll see the status of the booking in full. In agenda view, the status of a booking is always displayed in full.
How to apply a status
You can apply a status to a booking from any booking dialogue. This dialogue can be accessed from your daily, weekly and agenda views by clicking on the booking and from a customer record by clicking view booking under the bookings tab.
When there's only one customer on a booking, you can mark their arrival status from the details tab. Just click on the status dropdown and select the appropriate status:
How to apply a status on a group booking
When there are multiple customers on a booking, you can mark the arrival status of the customers by clicking on the customers step:
Ending a booking when marked as complete
When a booking is completed early, it is beneficial to amend the end time of that booking, allowing a new booking to be made for that resource. This new feature gives the user the option to amend the end time of the booking to the next time interval, so allowing a new booking to be made for that resource.
Filter bookings by status
You can filter your agenda view by the status of bookings. This allows you to see every booking which was marked as no show, every booking which was completed etc.
- In your bookings page, go to agenda view
- In the bar on the right, click filter by booking status
- Select/deselect the statuses to choose which booking statuses you wish to view.
You can export these filtered bookings by clicking export bookings. See more about exporting bookings in agenda view here.
Reporting on the status of a booking
Appointedd's no show status allows you to track and manage your no-shows. See more about managing no-shows here.