What are buffers?
Buffers allow you to add contingency time before and after services. For example, buffers may be used to allow for preparation or travel time between bookings.
How to add buffers to your services
- Hover over Your business and click Services
- Click the pencil icon next to the service
- Click Show advanced settings at the bottom
- Under Buffers, select the duration of the buffer(s) for that service
- Click Save.
If you add a buffer of 5 minutes to any service, make sure that your interval increments in your general settings are 5 minutes or 1 minute.
If you add a buffer of 10 minutes, make sure that you interval increments are 10 minutes, 5 minutes or 1 minute.
If you add a buffer of 15 minutes, make sure that your interval increments are 15 minutes, 5 minutes, 3 minutes or 1 minute.
If you add a buffer before the start time of a service, this won't be applied to bookings which are made at the start of your resources working hours. For example, if a service has a buffer of 10 mins added to it and your resource working hours started at 9am, then the first booking could still be made at 9am, not 9:10am.
If you add a buffer after the finish time of a service, this won't be applied to bookings made at the end of the day. For example if your service has a duration of 1 hour with a 10 minute buffer afterwards, and your resource working hours are 9am-5pm, then a booking can still be made at 4pm rather than the last booking slot being available at 3:50pm.