Firstly you will need to select Outlook as the external calendar you wish to sync your Appointedd account with:

  • Hover over the Integrations tab
  • Select Calendar sync
  • Click Connect calendar
  • Click Connect your calendar 
  • Select the resource whose calendar you wish to sync
  • Click Sync 
  • Choose Outlook.com from the list

You will then need to agree to Cronofy’s Terms & Conditions and Privacy Policy. Then click the Link Outlook.com Account button.

Next sign into your Outlook.com account:

You will need to click Yes to agree to Cronofy’s permissions:

If you have a single calendar associated with that account, you’re all set!

Multiple calendars?
If you have more than one calendar being pulled in to that account, you will need to select which calendar to sync and press the Sync Now button. Take care to select the calendar where you are recording your availability for your company. 

Once chosen, you’re all set!

Troubles with Outlook Sync?
Microsoft has called all sorts of services Outlook over the years, which can leave us wondering which service we should choose when logging in or connecting.

If you’re seeing the following error when connecting an Outlook calendar, you need to choose Outlook.com rather than Office 365 when connecting your calendar!

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