By using Appointedd, you can control the number of people visiting your store by creating bookable time slots with a maximum occupancy level. For example, you may wish to allow 5 customers in your store every 30 minutes to ensure a group of 5 can browse your store in good time and adhere to social distancing regulation.
You may not wish to have groups arriving in-store at once. In which case, you can easily allow customers in one at a time with brief crossovers, to maximize your capacity. You can do this by adding another resource.
For group entries: how to set maximum occupancy levels on your services
Go to Setup > Manage services > add service.
Give your service a name, e.g Visit our store.
Fill in all the additional details and click on the Type of service section.
Increase the Maximum occupancy to represent how many customers you wish to have in store at one point in time per staff member.
Toggle Allow others to join group booking On so multiple parties can book in at the same time.
Set the online booking limit per customer to represent how many individuals each party can book in at one time.
Fill in any additional service details and save.
Find out more on how to create a service and creating a group booking.
For single entries: how to create a new resource to manage capacity levels
To create a resource, go to Setup > Manage resources > add resource.
Enter the resource's details, add a photo and even assign a colour
Assign the relevant services to the resource
Select working hours and set the days and times for your resource, including any breaks. For example, if you would like one customer to book in at 9am for a 30-minute visit, but the second customer to arrive at 9.15am for a 30-minute visit, the recurring break you require is 9:00am - 9.15am. You can keep adding these breaks to ensure throughout the day, one customer arrives every 15-minutes and leaves every 30.
Make sure to click save changes
Remember: your services should still have the occupancy level set to one if you are adding another resource.
Top tip: you can find out what your customers would like to do in-store by asking a booking question. Learn more about booking questions here.
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