Here at Appointedd we are dedicated to providing world class support 24/7 to all of our Appointedd community, whether you're a new or existing customer.
Frequently asked questions
Do you offer any self serving support solutions? 🔍
If you would like to find the answer to a question yourself, you can look it up in our support articles. We have a complete Appointedd support base which outlines where to find features and best practices to follow when using them.
How can I get in touch with Team Appointedd? 🤔
You can get in touch with Appointedd via our in-app messenger, by clicking on the message icon on the bottom right hand corner of your screen.
When can I get in touch with a member of Team Appointedd?⏱
You can get in touch with us at any time of the day no matter where you are in the world. We're always here to help!
How quickly will someone from Team Appointedd respond to my message?⏳
We endeavour to answer as quickly as we can! When you start a conversation, you'll be given an indication of our response time according to how busy we are. Our SLA (service-level agreement) for customers who have signed our enterprise terms and conditions promises we will be back in touch within two hours via our in-app messenger, however we aim for much faster.
Can I call someone from Team Appointedd? 📞
We don't offer phone support, but if you're a new customer and require some assistance in setting up your account you can book a call here. Equally, if you have any questions about how Appointedd can add value to your business, we would love to hear from you and explain how our software can help.