Variable name

How to type the variable

What the variable does

Booking label


Inputs the label which has been defined on the booking.

What is the booking label and where is it set up?

When a booking is created for a service, it will populate in your calendar. If you click on the booking you will notice on the details page that there is a field called label:

This automatically populates with the service name, however if you click on the pencil icon you can edit this. This can be really beneficial if you are hosting an event which has multiple dates and time and you would like to name each date and time differently, but keep them under the same service. This can also be helpful if you are using our waiting list workflow [Insert link].

How will this display within our communications?

Here is an example of an english email template set up with the booking label variable:


<p>Hi {{customer_firstname}},<br>
Thank you for booking the {{booking_label}} on {{booking_start_time}}.</p>

<p>{{resource_name}} will be looking after you for the duration of your visit and will be at reception to welcome you when you arrive. If you have any questions prior to your booking, please don't hesitate to get in touch by replying to this email. </p>

<p>We look forward to seeing you on soon, however if you need to cancel your booking you can do so <a href="{{booking_cancellation_url}}">here</a>.</p>

Lothian Activity Centre</p>

When a customer books, they will then automatically receive a booking confirmation email which will be constructed using the template we have saved above. This will then display as so:

We would love to hear any feedback πŸ‘‚

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