Overview
Variable name | How to type the variable | What the variable does |
Booking resource name | {{resource_name}} | Inputs the name of the resource who has been assigned to the booking. |
What is the booking resource name and where is it set up?
When a booking is created for a service, it is assigned to a resource. The resource that the booking is assigned to will be determined by which resources are available, which resources have the ability to host the service and if you have the setting turned on, which resource the customer has selected.
The resource name is a data field which you can fill out on the resource details page:
How will this display within our communications?
Here is an example of an english email template set up which includes the booking resource name variable:
or
<p>Hi {{customer_firstname}},<br>
Thank you for booking the {{booking_label}} on {{booking_start_time}}.</p>
<p>{{resource_name}} will be looking after you for the duration of your visit and will be at reception to welcome you when you arrive. If you have any questions prior to your booking, please don't hesitate to get in touch by replying to this email. </p>
<p>We look forward to seeing you on soon, however if you need to cancel your booking you can do so <a href="{{booking_cancellation_url}}">here</a>.</p>
<p>Thanks,<br>
Lothian Activity Centre</p>
When a customer books, they will then automatically receive a booking confirmation email which will be constructed using the template we have saved above. This will then display as so:
We would love to hear any feedback 👂