Variable name

How to type the variable

What the variable does

Service ID


Inputs the ID which is assigned to the service that has been booked.

What is the service ID variable?

You probably won't need to use this variable but advanced communications can be used very creatively to solve lots of problems and so we will explain it just in case it is useful for you.

Every service that you create has a unique ID. You can find out what this ID is by clicking edit on a service and looking at the number in your browser:

You can then send this information using the variable within your communications.

How will this display within our communications?

Here is an example of an english email template set up with the service ID variable. This is a reminder email which is being sent to a resource:


<p>Hi {{resource_name}},</p>

<p>Don't forget you have a booking tomorrow:<br>
{{customer_booking_tier_name}} {{service_name}} {{service_id}} for {{customer_booking_total_spaces}} people. The total price is {{customer_booking_total_price | currency}} and your booking is on {{booking_start_time | date: "DDD, t"}} {{booking_timezone_abbreviation}}.</p>

<p>If you have any questions please get in touch with your manager.</p>

<p>Have a nice day,<br>

When a customer books, the resource will receive a reminder email at a specified amount of time before the booking occurs. This will be constructed using the template we have saved above. This will then display as so:

We would love to hear any feedback πŸ‘‚

Did this answer your question?