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Actions you can do to support your business during Covid-19
Actions you can do to support your business during Covid-19
The collection of articles supporting your business and communication with your customers.
+1
15 articles in this collection
Written by
Leah Hutcheon,
Madeline,
Emil
and 1 other
How to use Capacity Flex to reopen your business safely
Appointedd has developed a feature called Capacity Flex in light of businesses opening in a socially distanced society.
Written by
Megan Grant
Updated over a week ago
Appointedd's covid secure Capacity Flex functionality
With Appointedd's Capacity Flex functionality, retailers can reopen whilst offering their customers a safe and "normal" experience.
Written by
Megan Grant
Updated over a week ago
How to drive revenue safely with Zero Touch Personal Shop
Connect Appointedd to a video conferencing platform and offer virtual consultations and experiences for your clients to enjoy at home.
Written by
Megan Grant
Updated over a week ago
Update from Team Appointedd
Editing your cancellation messages for lockdown restrictions
If you need to send appointment cancellations because of lockdown, you can edit emails or SMS to send your customers the right message
Written by
Leah Hutcheon
Updated over a week ago
Supporting articles
How to set Covid secure capacity on your bookings
Set how many customers can come in-store at one point in time to ensure social distancing.
Written by
Megan Grant
Updated over a week ago
By appointment only
Appointedd's online booking tools can eliminate queues and control social distancing.
Written by
Megan Grant
Updated over a week ago
Manage online booking policies or temporarily pause incoming bookings
React efficiently to updates on the virus by adapting your online booking settings including your cancellation policy.
Written by
Emil
Updated over a week ago
How to offer click and collect services
Get Appointedd for free with our new Click and Collect Plus deal and meet the requirements of tighter lockdown restrictions.
Written by
Madeline
Updated over a week ago
Manage customer contact and sanitization with service buffers
Apply buffers to your services to ensure your appointments aren't back to back for safer in-store interactions.
Written by
Madeline
Updated over a week ago
Offer your customers the option of proactively cancelling appointments or rescheduling to a later date
Choose how and when you want customers to make bookings with you, and offer then the option to reschedule or cancel bookings.
Written by
Emil
Updated over a week ago
How to drive revenue by getting up close and virtual
Connect Appointedd to a video conferencing platform and offer virtual consultations and experiences for your clients to enjoy at home.
Written by
Madeline
Updated over a week ago
Use our follow-up and reminders messages to let customers know they can cancel or reschedule their booking
With the Coronavirus spreading, you can reassure your customers that they can cancel or reschedule their bookings.
Written by
Emil
Updated over a week ago
Block off your availability for a period of time
This article outlines all the different ways you can block off your availability for bookings.
Written by
Emil
Updated over a week ago
Ask required booking questions before appointments and highlight your terms and conditions
You may want to adapt your booking flow to ask your customers questions before they visit you in-store or join a virtual appointment
Written by
Emil
Updated over a week ago
Support your customers in a difficult time by refunding payments for appointments affected by coronavirus
Send refunds to your customers for the a payment they made for a bookings. Set the amount you wish to refund to send full/partial refunds.
Written by
Emil
Updated over a week ago