Actions you can do to support your business during Covid-19

The collection of articles supporting your business and communication with your customers.

15 articles in this collection
Written by Leah Hutcheon, Madeline, Emil and 1 other

How to use Capacity Flex to reopen your business safely

Appointedd has developed a feature called Capacity Flex in light of businesses opening in a socially distanced society.

Written by Megan Grant
Updated over a week ago

Appointedd's covid secure Capacity Flex functionality

With Appointedd's Capacity Flex functionality, retailers can reopen whilst offering their customers a safe and "normal" experience.

Written by Megan Grant
Updated over a week ago

How to drive revenue safely with Zero Touch Personal Shop

Connect Appointedd to a video conferencing platform and offer virtual consultations and experiences for your clients to enjoy at home.

Written by Megan Grant
Updated over a week ago

Update from Team Appointedd

Editing your cancellation messages for lockdown restrictions

If you need to send appointment cancellations because of lockdown, you can edit emails or SMS to send your customers the right message

Written by Leah Hutcheon
Updated over a week ago

Supporting articles

How to set Covid secure capacity on your bookings

Set how many customers can come in-store at one point in time to ensure social distancing.

Written by Megan Grant
Updated over a week ago

By appointment only

Appointedd's online booking tools can eliminate queues and control social distancing.

Written by Megan Grant
Updated over a week ago

Manage online booking policies or temporarily pause incoming bookings

React efficiently to updates on the virus by adapting your online booking settings including your cancellation policy.

Written by Emil
Updated over a week ago

How to offer click and collect services

Get Appointedd for free with our new Click and Collect Plus deal and meet the requirements of tighter lockdown restrictions.

Written by Madeline
Updated over a week ago

Manage customer contact and sanitization with service buffers

Apply buffers to your services to ensure your appointments aren't back to back for safer in-store interactions.

Written by Madeline
Updated over a week ago

Offer your customers the option of proactively cancelling appointments or rescheduling to a later date

Choose how and when you want customers to make bookings with you, and offer then the option to reschedule or cancel bookings.

Written by Emil
Updated over a week ago

How to drive revenue by getting up close and virtual

Connect Appointedd to a video conferencing platform and offer virtual consultations and experiences for your clients to enjoy at home.

Written by Madeline
Updated over a week ago

Use our follow-up and reminders messages to let customers know they can cancel or reschedule their booking

With the Coronavirus spreading, you can reassure your customers that they can cancel or reschedule their bookings.

Written by Emil
Updated over a week ago

Block off your availability for a period of time

This article outlines all the different ways you can block off your availability for bookings.

Written by Emil
Updated over a week ago

Ask required booking questions before appointments and highlight your terms and conditions

You may want to adapt your booking flow to ask your customers questions before they visit you in-store or join a virtual appointment

Written by Emil
Updated over a week ago

Support your customers in a difficult time by refunding payments for appointments affected by coronavirus

Send refunds to your customers for the a payment they made for a bookings. Set the amount you wish to refund to send full/partial refunds.

Written by Emil
Updated over a week ago