Online booking tools

Control how, where and when customers book with you online.

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22 articles in this collection
Written by Kirsty McLaughlin and Madeline
Online booking settings

How to edit your online booking settings

Edit your online booking settings to further customize your customer's online booking process.
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Written by Kirsty McLaughlin
Updated over a week ago

How to set the time for which a booking timeslot is "reserved"

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Written by Kirsty McLaughlin
Updated over a week ago

How to set your booking policies

Set how much notice you require for new bookings and cancellations and how far in advance you wish bookings to be made with you.
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Written by Kirsty McLaughlin
Updated over a week ago

How to set your business opening hours

Learn how to set the opening hours of your business and what these affect.
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Written by Kirsty McLaughlin
Updated over a week ago

How to create questions to be asked when bookings are made

Gather the information you need about your customers when bookings are made online or in-person by adding questions to your booking tool.
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Written by Kirsty McLaughlin
Updated over a week ago

How to link your privacy policy in your online booking tools

Offer your privacy policy to your customers through your online booking process.
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Written by Kirsty McLaughlin
Updated over a week ago

How to create custom fields in your CRM

Create a custom field to collect additional information about the customer to be stored in your CRM.
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Written by Kirsty McLaughlin
Updated over a week ago

How to change the bookable time increments on your online booking tool

Set the time increments at which you wish your availability to show on your online booking tool e.g. on the hour, every 30 minutes etc.
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Written by Kirsty McLaughlin
Updated over a week ago

How to allow customers to cancel and reschedule their bookings

Set whether you wish your customers to be able to cancel from confirmation emails.
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Written by Kirsty McLaughlin
Updated over a week ago

Online booking without customer accounts

As of Monday, 8th July, customer accounts are no longer supported in Appointedd. Learn how to make a booking without logging in.
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Written by Kirsty McLaughlin
Updated over a week ago

How to make different services available to different groups of customers

Restrict your online booking tools to offer different services to different people.
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Written by Kirsty McLaughlin
Updated over a week ago