Communications

Set up the communications sent on your behalf to your customers and your team.

Megan Grant avatar Nell Jonnieaux avatar
18 articles in this collection
Written by Megan Grant and Nell Jonnieaux
Communicating with your customers

Coming soon 👀 Dynamic communications ✉️

Take a sneak peak at how you'll be able to fully customise your email and SMS content in multiple languages.
Megan Grant avatar
Written by Megan Grant
Updated over a week ago

How to re-send a confirmation email

Learn how to send a copy of a confirmation email to your customers.
Nell Jonnieaux avatar
Written by Nell Jonnieaux
Updated over a week ago

What is the marketing suite?

How does the marketing suite work and what can you do with it?
Nell Jonnieaux avatar
Written by Nell Jonnieaux
Updated over a week ago

How to send confirmations for bookings

Set emails and SMS to send automatically when bookings are made and edited.
Megan Grant avatar
Written by Megan Grant
Updated over a week ago

Can I attach documents to email communications?

Learn how to attach files to emails sent to your customers.
Nell Jonnieaux avatar
Written by Nell Jonnieaux
Updated over a week ago

How to send reminders and follow-ups for bookings

Send relevant, customised reminders and follow-ups by email and SMS to your customers and resources, according to details of each booking.
Megan Grant avatar
Written by Megan Grant
Updated over a week ago

How to contact your customers directly from Appointedd

Send direct messages by SMS or email to individual customers or all participants in a group booking from the booking or customer record.
Megan Grant avatar
Written by Megan Grant
Updated over a week ago

How to create automated marketing notifications and campaigns

Send marketing automation from your account, according to the customer's booking behaviour.
Megan Grant avatar
Written by Megan Grant
Updated over a week ago

How customers opt-in to your marketing

In order to comply with GDPR, marketing must only be sent to customers who opt-in. Learn how marketing preferences are set with Appointedd.
Megan Grant avatar
Written by Megan Grant
Updated over a week ago

How to edit the design of your email communications

Using your own custom HTML headers and footers, you can design the emails sent to your customers from your account.
Megan Grant avatar
Written by Megan Grant
Updated over a week ago

How to authenticate your domain

Authenticating your domain gives Appointedd permission to send emails from your own domain, ensuring that emails are successfully delivered.
Megan Grant avatar
Written by Megan Grant
Updated over a week ago