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How to use the Appointedd mobile app (Android and iOS devices)
How to use the Appointedd mobile app (Android and iOS devices)

The Appointedd mobile app is available on iOS and Android and allows you to manage your bookings and customers on the move.

Jubrine Fortuno avatar
Written by Jubrine Fortuno
Updated over a week ago

To download our Appointedd mobile app, all you need is an Appointedd account and your mobile device.

For Android devices, you can download the app from Google Play.

For iOS devices, you can download the app from the Apple store.


๐Ÿ“† Viewing the calendar

Just like in the web app, you are taken to the main calendar screen upon signing in to your account. The calendar in the app displays as an agenda view, with all resources' bookings in one view.ย 

To view a different day, you simply scroll up and down or tap on the date itself to bring up the selector. This is a quick way to view dates that are further away from the current date.

Tap on the funnel icon on the top right to filter the view to see only certain resources bookings.ย 


๐Ÿ”– Creating and viewing bookings

To make a booking, tap on the + symbol in the bottom right hand corner. Then select the service, duration, date and time, booking time and add participants.ย 

To reschedule, cancel, or edit any of the details of a booking, tap on the booking in the calendar to bring up the editor. To adjust the booking itself, click on the three dots on the booking.

You can also further manage your customer by clicking on the three dots next to the customer's name.

Additionally, you can add booking notes, review the booking question answers and add additional customers to the booking by clicking on the relevant button.

Don't forget to tap Done in the top right hand corner to save the changes


๐Ÿ‘ฉโ€๐Ÿ’ป Respond to a booking request

To confirm a booking request on mobile, you need only click the confirm or decline button in the email you receive when a request is made or on the web application. Currently, accepting or declining booking requests is not available on the mobile app.

Once accepted or declined, the system will send the customer the relevant message depending on your email template setup. Click here to learn more.


๐Ÿ–Œ๏ธ Customer records

To view a customerโ€™s information, simply tap on Customers tab in the menu at the bottom and select which customer you would like to view. From here, you can tap on the contact phone number or the email address to contact the customer directly from the app or view/edit any additional information.

Alternatively, you can access the customer's profile through the booking - simply select which booking you would like to view and tap on the three dots next to the customer's name. Please note, this way you will not be able to edit the customer's record.


โš™๏ธ Calendar Integration

External calendar events are not displayed on the Appointedd mobile app but you can view your Appointedd bookings in the calendar on your smart phone (Google, iCal, Outlook 365, Microsoft Office, Outlook Exchange) by integrating your resources' schedules with an external calendar. Find out how to integrate your Appointedd calendar with an external calendar.


๐Ÿงฎ What features does the mobile app support in comparison to the web app

Appointedd

Web application

Mobile app

General

Access via

download iOS or Android app

Logout

Yes

Yes

Support

by clicking on the chat icon

by going to settings > search support base or chat

Account

Hallway

Yes

Yes

Change current user password

Yes

No

Invite users

Yes

No

Add or modify service

Yes

No

Add or modify resources

Yes

No

Change business profile settings

Yes

No

Change account settings

Yes

No

Change communication details and content

Yes

No

Connect tab

Yes

No

Reporting

Yes

No

Bookings

View bookings

In daily, weekly, agenda view

Only in agenda view

Available booking filters

All - different per view

Only per resource

Respond to a booking request

Yes

No

Add booking notes

Yes

Yes

Set arrival status

Yes

Yes

View booking question answers

Yes

Yes

Add bookings

Yes

Yes

Override service schedule

Yes

Yes

Select resource

Yes

Yes

Edit time and date

Yes

Yes

Edit price and spaces

Yes

Yes

Cancel

Yes

Yes

Add calendar blocks

Yes

No - use an internal service instead

Synced, external calendar events

Yes - visible on the calendar

No - availability is set accordingly though

Customers

View and edit profiles

Yes

Yes

Search

Yes

Yes

Add new customer

Yes

Yes

Yes

Yes


If you have any feedback we would love to hear it ๐Ÿ‘‚

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