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What is the Enterprise Management Console?

We've released our most powerful feature yet - a brand new console for multi-account control.

Introduction

Managing multiple Appointedd accounts can be a real time sink - jumping between accounts just to make simple changes quickly adds up. Sure, you could ask your Account Manager for help, but that takes time too.

That’s exactly why we created the Enterprise Management Console - your all-in-one dashboard for centralised, effortless control across every location.

With it, you can update store or staff availability, create and publish services and events globally, and keep every location perfectly in sync - all while saving hours of manual work.

πŸš€ Version 1 now live!

This is just the beginning! We’re rolling out the Console in stages, and even more powerful features are on the way.


Check out the table below to see all the capabilities you have now in Version 1 of your Console πŸ‘‡

What can I do in V1? You can...

Explanation

Log into your Console

If you’re an Administrator with an existing account on app.appointedd.com, you can access the Console at a separate link: console.appointedd.com.
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You can log in using your email and password, with or without MFA, or via Google SSO or SAML SSO.

πŸ‘‰ More user permissions to get access soon!

View your Dashboard

You can go to your dashboard to share any feedback with us and see a live feed of upcoming features.

View your Calendar

You can switch between daily, weekly, 3-day, agenda, or timeline views. Select the accounts you want to view alongside the date range, and see multiple accounts and resources at once.

Create, edit, and cancel appointments

You can create new appointments or events in your console calendar. This includes making changes and cancelling them.

β€‹πŸ‘‰ We're making improvements where you can scan products to track revenue!

View your Customers

You can view all your customers in one simplified view. Filter by name or email, and easily update their records.
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β€‹πŸ‘‰ ​We're making improvements to see past bookings, filter by bookings, and bulk delete!

View your Services

You can create, edit, and delete services and/or events that you've created across all or selected stores.

View your Resources

You can create, edit, and delete resources that you've created across all or selected stores.

β€‹πŸ‘‰ We're making improvements so you can track usage with utilisation reports to ensure resources are being used effectively!

View your Schedules

You can set opening or closing hours for services and/or resources that include recurring patterns and specific exceptions, applied across timezones too.

View your Communications

You can manage all confirmation, modification, and cancellation emails in one place. See what’s live or pending, and preview content before publishing for full confidence.
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β€‹β€‹πŸ‘‰ We're making improvements to add reminders and follow-ups soon, including SMS management.

View your Reports

You can access and download reports powered by your Data Insights suite - keeping performance visibility at your fingertips.

β€‹πŸ‘‰ We're building a powerful AI insight-driven dashboard for even better decision-making!

View your Administration

You can manage all users across multiple accounts, including inviting and removing from single or multiple accounts. Instantly see whether SSO or MFA is enabled for added security.
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πŸ‘‰ ​We're making improvements so you can create your own custom permissions for advanced control!

View your Webhooks

You can create, edit and delete webhooks V2 across all or selected accounts. Read our guide for more details.

View your Profile

This is where you can switch between light and dark mode, access developer tools, and log out.

What's next?

It doesn't stop there! We're continuing to make improvements. You can always follow our updates here.

What will Console V2 do?

Explanation

Enterprise Hierarchy

Soon you'll be able to create an organisational hierarchy where you can set locations under certain groups. This will allow you to filter you appointments by group, add users by group, set permissions by group.

Activity Log

Soon you'll be able to view an activity log to see what, when, and who made changes in the console.

For now, you can view your activity log in a single account at app.appointedd.com.

Booking widget 2.0

Eventually you'll be able to create, edit, and manage booking widgets across multiple accounts.

This is possible now at app.appointedd.com, but we'll add the UI into the console.

API V2

Eventually you'll be able to generate API V2 keys which can be connected to your multi-accounts.

This is possible now at app.appointedd.com, but we'll add the UI into the console.

Booking questions

Eventually you'll be able to create, edit, and manage booking questions across multiple accounts.

For now, you can control booking questions in a single account at app.appointedd.com.

Integrations

Eventually you'll be able to connect with any of our integrations, such as sync your calendar, connect to payments, and do this across multiple accounts.

For now, you can control integrations in a single account at app.appointedd.com.

Business settings

Eventually you'll be able to edit business settings across multiple accounts e.g. booking notice periods.

For now, you can control business settings in a single account at app.appointedd.com.

Viewing your Translations

Eventually you'll be able to create and apply translations for your services and ensure customers view your booking flow in their preferred language.

For now, you can contact our Support Team who can raise a ticket to get your services translated for you.

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