As a user of an Appointedd account, you have your own login details.
🖌️ How to change your login details
When logged in to Appointedd, you can change your login details by hovering over the profile icon on the top right and clicking Edit login details.
Enter your email address, your old password, your new password and click save changes.
Note: Updating your email address here will prompt Appointedd to send an invite to the new address. Please follow the steps provided in the email to ensure account access is updated securely.
Your password must be 8 characters or more.
What happens to account access when I update my email address in Appointedd?
Updating your email address in Appointedd has specific implications on your account access and permissions. Below is an overview of what happens during the process and what steps you need to take to ensure uninterrupted access.
Key Points About Email Address Updates
When your email address is updated, Appointedd will send a new invite to the updated email address. This ensures that the new address is linked to your account and permissions.
You can continue using the same password as before. The password is not changed during this process.
Once the invite is accepted, access to all your relevant accounts will be restored, and the login associated with your old email will be disabled.
How Access is Managed After Email Updates
If your account includes multiple store accounts or organisational access, the updated email address will retain access to all the same accounts, provided the invite is accepted.
The system's transitional updates ensure account permissions are securely managed and transferred with the updated email.
What Should I Do After I Update My Email Address?
Check your updated email inbox for the new invite from Appointedd.
Accept the invite by following the link provided.
Log in using your updated email and your existing password.
Verify that all expected account permissions and access are intact. If you notice any discrepancies, contact support for assistance. By following these steps and understanding the process, you can ensure that updating your email address will seamlessly integrate with your Appointedd account management.
⚙️ How a user account is created
A user account is created when an organisation is created or when a user is invited to an existing organisation.
If an invite is sent to an email address which is already registered to a user of an existing organisation, the user is invited to log in with their existing details to join that organisation.
If an invite is sent to an email address which is not registered to a user account, they are invited to create a user account. In scenarios where the email address is updated, a new invite will be sent to the updated address. The user must accept the invite to retain access to their account and permissions.
🗂️ How to switch between accounts
You can be given access to multiple Appointedd accounts with the same login details by being added as a user to that account. This allows you to manage multiple locations or multiple businesses all in the one place, with the same login details.
When you're logged in to app.appointedd.com, you can switch between organisation accounts in seconds. To switch accounts:
Hover over your profile icon in the top right
Click switch accounts
Select the account to which you'd like to switch
To see more about how an organisation manages the users who have access to their account, check out this guide.
⚒️ How to change the Main Account Admin?
This can be done by going to Edit Account and changing the email and password to new user they want to make the main account admin.