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How to add new users to accounts

Administrators can add new users within the console from the Administrator page.

If you're an Administrator, you can add new users within the console so they can access accounts. Here's how.


Step 1: Go to Administrator page

In the left-hand navigation, go to the Administrator section and select Users. You'll see a list of all users currently set up in the console, along with their email, SAML connection status, MFA status, and the number of organisations they have access to.


Step 2: Click Add User

In the top-right corner of the page, click + Add User. The Create New User dialog will open.


Step 3: Enter the user's information

Under User Information, fill in:

  • First Name

  • Last Name

  • Email Address - this is the address they'll use to log in.

  • Require Multi-Factor Authentication - tick this if you want the user to set up MFA on their first login.

  • Require SAML SSO - tick this if you want the user to login with SAML SSO.

We recommend MFA or SAML SSO for security.


Step 4: Assign accounts

Under Account Assignments, click Select accounts... and choose the accounts this user should have access to. You can select as many as you need.


Step 5: Set permission levels

Each assigned account needs a permission level. You have two options:

  • Set permissions individually - assign a permission level to each account in the Assigned accounts list.

  • Quick-fill across all accounts - under Quick Fill All Accounts, choose a permission level from the dropdown and click Apply to all. This sets the same permission level across every assigned account at once. This is useful when a user needs the same role across multiple stores.


Step 6: Create the user

Once you've filled in all the required fields, click Create User. The new user will receive an email from noreply@appointedd.com asking them to join.


Need to add an existing user to more accounts? Learn more here.

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