Virtual queueing removes the need for your customers to wait in a physical queue. Instead, they can join a queue digitally and get notified when it's their turn, freeing them to browse, shop, or wait wherever is most convenient for them.
This means shorter perceived wait times, a better customer experience, and reduced congestion around service areas. It also gives you greater visibility of queue demand in real time, helping staff to be deployed more effectively during busy periods.
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Features | Coming soon |
Staff can create and brand a virtual queue page | More branding enhancements coming soon |
Customers can scan a QR code on the virtual queue page, to join a queue | Push notifications coming soon |
Customers can see what position they are in the queue and an estimated wait time | A live virtual queue screen on a TV, coming soon |
Staff can mark customers as served and complete | More controls coming soon |
Conversions between waiting times and serving | More data coming soon |
[Estimated MVP: early July]