Overview

Variable name

How to type the variable

What the variable does

Service name

{{service_name}}

Inputs the name of the service that has been booked.


What is the service name variable?

When a customer makes a booking with you via your booking tools, or if you make a booking on their behalf within the Appointedd system, they will select the service that they would like to book. You can learn everything you need to know about services here.

You can use the service name variable to personalise your communications to customers.


How will this display within our communications?

Here is an example of an english email template set up with the service name variable:

or

<p>Hi {{customer_fullname}},</p>

<p>Thank you for booking:<br>
{{service_name}} | {{booking_start_time| date: "dd LLLL y | t"}}</p>

<p>We are very much looking forward to welcoming you.</p>

<p>Please enter through the main door and wear a face mask.</p>

<p>Lothian Dog Training</p>

When a customer books, they will then automatically receive a booking confirmation email which will be constructed using the template we have saved above. This will then display as so:


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