Your business

Allow customers to reschedule their booking ↩️

Learn how to allow your customers to reschedule their bookings for services or events.

Written by Eszter Boldog
Updated over a week ago

How to create a private event

Learn how to create a link to an event for specific customers.

Written by Adam Black
Updated over a week ago

How to create a discount offer for specific customers?

Learn how to create a private link to offer a discount to your customers.

Written by Adam Black
Updated over a week ago

How to allow more than one customer to book onto your services

Learn how to set occupancy on your services and how to allow customers to book onto a service that has room left.

Written by Adam Black
Updated over a week ago

How to create a standard service

A standard service is made up of only one part and this guide will walk you through how to create one in its simplest form.

Written by Megan Grant
Updated over a week ago

How to re-arrange your services

You can drag and drop services to easily re-arrange them

Written by Megan Grant
Updated over a week ago

How to create a multi-part service

Multi-part services are services made up of more than one part, each with its own duration.

Written by Megan Grant
Updated over a week ago

How to create a multi-tiered service

Learn how to charge various prices for a single service depending on the options a customer selects.

Written by Megan Grant
Updated over a week ago

What are service permissions?

Determine how you wish your customers to book your services online.

Written by Megan Grant
Updated over a week ago

How to edit service permissions

Determine how you want your customers to book your services online from your microsite and booking widgets.

Written by Megan Grant
Updated over a week ago

How to manage the advanced settings on your standard services

This guide will walk you through the additional details you can add to your standard service

Written by Megan Grant
Updated over a week ago

Organising services into categories

If you offer multiple services to your customers, you can place them into categories so that they are organised and clear.

Written by Megan Grant
Updated over a week ago

How to offer multiple durations on a service

Set multiple durations on a service to accommodate the different types of bookings you might receive.

Written by Megan Grant
Updated over a week ago

How to use service buffers

Apply buffers to your service to ensure your bookings aren't made back to back.

Written by Megan Grant
Updated over a week ago

How to create an offer on a service

Create an offer on a service to display to your customers that you're offering a different price.

Written by Megan Grant
Updated over a week ago

How to set the location of your services

Set a different location for each of your services to include that in the external calendar event of the customer and resource.

Written by Megan Grant
Updated over a week ago

How to set the location of your services

Set a different location for each of your services to be included in the external calendar event of the customer and resource.

Written by Megan Grant
Updated over a week ago

How to control the times your services are bookable online

This guide outlines how to create a custom schedule and set the dates and times that your services should be bookable for.

Written by Megan Grant
Updated over a week ago

Resource scheduling: Overview

The new user interface of resource scheduling allows you to manage your resource's working hours easily.

Written by Eszter Boldog
Updated over a week ago

Resource scheduling: How to view working hours

Learn how to view your resource's schedule.

Written by Eszter Boldog
Updated over a week ago

Resource scheduling: How to set a new schedule

Learn how to create a new available or unavailable schedule for your resource.

Written by Eszter Boldog
Updated over a week ago

Resource scheduling: Available vs unavailable

Learn what the difference is between available and unavailable resource schedules.

Written by Eszter Boldog
Updated over a week ago

Resource scheduling: How to update and cancel an existing schedule

Learn how to update or cancel an existing available or unavailable resource schedule.

Written by Eszter Boldog
Updated over a week ago

How to print out your staff's schedule

Learn how to print out your resources' individual daily schedule.

Written by Adam Black
Updated over a week ago

How are resources chosen to take a booking?

Learn how Appointedd allocates bookings to resources.

Written by Megan Grant
Updated over a week ago

How to add days off to your resources

Block resources when they shouldn't be available, have a vacation, holiday, or a day when you don't want any bookings on that resource.

Written by Megan Grant
Updated over a week ago

How to assign a resource to multiple services

Learn how to distribute services to your resources.

Written by Adam Black
Updated over a week ago

How to send notifications to your resources

Learn how to notify your resources of new bookings and cancellations made with them.

Written by Megan Grant
Updated over a week ago

How to manage your resources

Create your resources, include them in groups, mark the services which they can complete, set their working hours and more.

Written by Megan Grant
Updated over a week ago

How to add exceptions to your normal working hours

Exceptions to working hours can be added for any day on which a resource should be available to book, when they wouldn't normally be.

Written by Megan Grant
Updated over a week ago

How to group your resources

Resource grouping allows you to manage your resources further by applying groups to each resource which reflect your business structure.

Written by Megan Grant
Updated over a week ago

How to set your resource working hours

Set the hours at which your resources should be bookable for your services on a weekly basis, add days off and account for exceptional days.

Written by Megan Grant
Updated over a week ago

How to change the timezone for a particular member of staff

Manage remote workers or your own calendar as you travel with your unique timezone functionality - set which timezones you're in each day.

Written by Megan Grant
Updated over a week ago

How to set recurring breaks in your working hours

Set regular, recurring breaks for each of your resources. This might be a mid-day break for lunch or an afternoon break.

Written by Megan Grant
Updated over a week ago

How to manage assets

Add assets to your account to prevent your equipment and spaces etc from being double-booked.

Written by Megan Grant
Updated over a week ago

How to set your business opening hours

Learn how to set the opening hours of your business and what these affect.

Written by Megan Grant
Updated over a week ago

How to use your business reports

Reports allow you to review your business and pull vital information about your bookings, revenue, customers, resources, services and more.

Written by Megan Grant
Updated over a week ago

How to ask your customers for additional personal details

Create custom fields within your booking flow to collect additional information about the customer at the time of booking.

Written by Megan Grant
Updated over a week ago

How to log external email communications within Appointedd

This guide outlines how you can log all the emails you send to customers within the Appointedd system.

Written by Megan Grant
Updated over a week ago

How to set the currency for the price applied to services

Change the currency that you display to customers and charge when paying online.

Written by Megan Grant
Updated over a week ago

How to manage your business across timezones

Our timezone technology allows you to manage your customers and resources around the globe, wherever they are.

Written by Megan Grant
Updated over a week ago

How to change the date and time display formats

Understand and change the format in which you view your calendar and present your availability to your customers.

Written by Megan Grant
Updated over a week ago

Log out your account automatically after a chosen time of inactivity

Increase your security measures by logging your user(s) out of Appointedd after a duration of inactivity.

Written by Megan Grant
Updated over a week ago

Can I send booking notifications to multiple email addresses within my business?

Set who within your business is notified for new, modified and cancelled bookings.

Written by Megan Grant
Updated over a week ago

Set the name and email address your communications send from

Make the emails and SMS sent to your customers from your account more personalised by setting the send-from name and email address.

Written by Megan Grant
Updated over a week ago

How to authenticate your domain

Authenticating your domain gives Appointedd permission to send emails from your own domain, ensuring that emails are successfully delivered.

Written by Megan Grant
Updated over a week ago

How to review the activity in your account

To understand what's happening with your account, bookings, and customers, view the activity log in full or for a booking or customer.

Written by Megan Grant
Updated over a week ago