Overview

What is Zapier?

Zapier (rhymes with 'happier') is an application that allows you to move information between your web apps (like Appointedd) automatically, so you save time and don’t have to think about it.

In other words, Zapier is an online automation tool that connects your apps and services. You can connect two or more apps to automate repetitive tasks without coding or relying on developers to build the integration.

What are triggers?

A trigger is an event that starts a Zap (workflow), and an action is what your Zap does for you. Every Zap has a trigger and one or more actions.

Find a list below of the Zapier triggers that Appointedd currently offers. We are planning on adding more triggers and actions in the future, leave us feedback here on what triggers you'd like to see!


Customer based triggers

When is trigger sent?

Trigger name

Data included

Customer is created

customer_created
  • id

  • name

  • email

  • mobile

  • customFields

  • marketingOptin

Customer details updated

Please note: this trigger will include both the old and new customer details.

customer_updated 
  • newName

  • oldName

  • newEmail

  • oldEmail

  • newMobile

  • oldMobile

  • newCustomFields

    • newCustomeFields.text_label

  • oldCustomFields

  • oldMarketingOptin

  • newMarketingOptin

Customer is deleted

customer_deleted 
  • id

  • name

  • mobile

  • customFields

  • marketingOptin

Customer triggers can be used for CRM systems to create and update customer records, or marketing systems to record marketing opt-in for instance. Check out what CRM systems you're able to use with Appointedd via Zapier here, and for marketing follow this link.


Booking based triggers

When is trigger sent?

Trigger name

Data included

Booking is created

booking_created
  • organisationId

  • organisationName

  • organisationSlug

  • bookingId

  • serviceId

  • serviceName

  • startTime

  • endTime

  • startTImeWithBuffer

  • endTimeWithBuffer

Customer is added to an existing booking

booking_participant_created
  • organisationId

  • organisationName

  • organisationSlug

  • customerEmail

  • customerName

  • bookingId

  • participantId (customer_booking_id)

  • bookingStartTime

  • bookingEndTime

  • bookingStartTimeWithBuffer

  • bookingEndTimeWithBuffer

  • usedSpaces

  • timezone


Helpful links


If you have any feedback we would love to hear it 👂

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