All Collections
Connect tab and Integrations
Payments
Integrate with Adyen to start taking payments for bookings online
Integrate with Adyen to start taking payments for bookings online

Adyen can be used to take payments from your customers securely during your online booking process.

Ruta Vareikaite avatar
Written by Ruta Vareikaite
Updated over a week ago

🌍 Adyen overview

  • Adyen offers end-to-end payments, data and financial management in a single solution;

  • Adyen accepts all major credit and debit cards;

  • You can review vital information and reports on your Adyen dashboard;

  • It allows you to take payments in 130 currencies.

❗️ Please note: Appointedd and Adyen integration does not support refunds. Instead, refunds must be processed from inside Adyen.


βš™οΈ How to integrate with Adyen

In order to connect your Adyen account follow the steps below:

  • Head to the Connect tab and select Connect to a payment gateway;

  • Click Connect with Adyen;

  • Enter your Adyen details and confirm. As soon as the details are verified, your accounts will be connected;

  • Read this article on how to start taking payments through Appointedd.


❌ How to disconnect Adyen from Appointedd

  • Head to the Connect tab and select Connect to a payment gateway

  • Click Disconnect from Adyen.


πŸ‘€ How to view payment history

  • Head to the Connect tab and select Connect to a payment gateway;

  • Click on View payment history.


πŸ’¬ FAQs

When a booking is rescheduled, will the payment of the original booking carry over?

  • If the booking is rescheduled by a user in Appointedd, the payment will carry over

  • If the booking is rescheduled by a customer, the payment will not carry over, as currently Appointedd cancels bookings and creates new bookings through the reschedule flow (please note: we are rebuilding this feature)

Can I allow my customers to pay later?

  • Yes, there is an option to allow customers to book without payment. On the booking in Appointedd, you can send a payment request to the customer

  • The payment request will be an email sent from the Appointedd system. This email is customizable.


If you have any feedback we would love to hear it πŸ‘‚

Did this answer your question?