To send new booking and cancelled bookings notifications to multiple email addresses, go to your Appointedd calendar screen:
Hover over the Setup tab and click Edit business profile
Scroll down to the subheading Communication details
Under Other email addresses, add the addresses to which you would like to send all business notifications, separated by commas.
Business notifications regarding bookings will now be sent to any email addresses in this field, as well as the email address on your account (which you log in with).
If you would like a business email address to receive copies of emails that were sent to customers, then check out our BCC feature.
You can also choose to send notifications to each of your resources when a new booking is made for them. Check out this guide to set this up.
Troubleshooting Email Notification Issues
If you have configured your email notifications but are not receiving them, try the following steps:
Check your spam or junk folder: Ensure that the notification emails are not being filtered into these folders.
Review domain/email filtering settings: If you use a custom domain, verify that your email settings allow emails from Appointedd. Ensure Appointedd emails are not blocked.
Test the configuration: Create a test booking to confirm that the notification is delivered to the specified email address.