There are two ways to remove a user's access in the console, depending on what you need:
Remove access to a single account - keeps the user's profile and any other account access intact. Use this when someone is moving between roles or no longer needs access to one specific store.
Delete the user entirely - permanently removes the user from the console and revokes their access across every account. Use this when someone leaves the business and no longer needs any access. Learn more here.
Removing access to a single account
Step 1: Find the user
In the left-hand navigation, go to Administrator and select Users Locate the user you want to update - you can use the search field or filters at the top of the list.
Step 2: Open their profile
In the Actions column, click the ⋯ icon and select View Profile.
Step 3: Find the account to remove
On the user's profile, scroll to the list of accounts they currently have access to. Locate the account you want to remove - you can use the search field or filters at the top of the list.
Step 4: Click Delete Access
In the Actions column for that account, click the ⋯ icon and select Delete Access.
Step 5: Confirm the removal
A Remove Account Access pop-up will appear. Click Remove to revoke the user's permissions for that account.
The user will keep their access to all other accounts on their profile, but the next time they log in, the removed account will no longer appear in their list.
Need to delete a user entirely? Learn more here.