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How to delete a user from the console entirely

Administrators can either remove a user from a single account or delete them from the console entirely.

There are two ways to remove a user's access in the console, depending on what you need:

  1. Delete the user entirely - permanently removes the user from the console and revokes their access across every account. Use this when someone leaves the business and no longer needs any access.

  2. Remove access to a single account - keeps the user's profile and any other account access intact. Use this when someone is moving between roles or no longer needs access to one specific store. Learn more here.


Deleting a user entirely

Step 1: Find the user

In the left-hand navigation, go to Administrator and select Users. Locate the user you want to delete - you can use the search field or filters at the top of the list.


Step 2: Open the delete option

In the Actions column, click the โ‹ฏ icon and select Delete User.


Step 3: Confirm the deletion

A Delete User pop-up will appear, asking you to confirm. Check the name and email shown to make sure you're deleting the right user, then click Delete.

The user will be permanently removed from the console and will no longer be able to log in to any account.


Need to remove access to a single account? Learn more here.

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