There are two ways to remove a user's access:
Remove access to one or more accounts - keeps the user's profile and any other account access intact. Use this when someone no longer needs access to one or more specific stores. Continue reading this guide.
Delete the user entirely - permanently removes the user and revokes their access across every account. Use this when someone leaves the business and no longer needs any access. Learn more here.
Removing access to one or more accounts
Step 1: Find the user
In the left-hand navigation, go to Administration and select Users. Locate the user you want to update - you can use the search field or filters at the top of the list.
Step 2: Open their profile
Once located, in the Actions column, click the ⋯ icon and select View Profile.
Step 3: Find the account to remove
On the user's profile, scroll to the list of accounts they currently have access to. Locate the account you want to remove - you can use the search field or filters at the top of the list.
Step 4: Click Delete Access
In the Actions column for that account, click the ⋯ icon and select Delete Access.
Step 5: Confirm the removal
A Remove Account Access pop-up will appear. Click Remove to revoke the user's access for that account.
The user will keep their access to all other accounts on their profile, but the next time they log in, the removed account will no longer appear in their list.
Step 6: Remove from more accounts
Complete steps 3-5 until you're happy all the necessary accounts are revoked from the user's access.
Made a mistake? Learn how to add on account access here.
Need to delete a user entirely? Learn more here.