Screenshots are essentially a picture of your device screen. They can be taken directly on your device through a command and allow our team to see what you're seeing and therefore provide better support.
How to take a screenshot on a Mac
You can take a screenshot by hitting four keys on your keyboard at once:
command, shift, 3
This takes a picture of your whole screen. To send it to Appointedd, just paste it into the messenger. You can paste by hitting
command, v on your keyboard or right clicking and clicking Paste.
How to take a screenshot on a PC
You can take a screenshot by hitting two keys on your your keyboard at once:
Most computers will save this automatically in a screenshots folder. You should find it in there then you can send it to Appointedd.