FAQs and Troubleshooting guides
Follow these step-by-step guides to troubleshoot your problems and get to the bottom of any mysteries
7 articles
- What to do if Appointedd isn't loadingIf you're struggling with load time, follow this troubleshooting guide to identify the problem.
- I moved a booking and can't remember when it was originallyIf you moved a booking and now need to know when it was originally, you can find that from the emails sent.
- I can't move a booking to a different resourceIf you want to move an existing booking to another resource and are unable to, it will be due to a factor of your availability.
- A booking has been cancelled and I don’t know howBookings can be cancelled by you and your staff or by your customers. Understand and control how and when customers can cancel.
- There are spaces left in a group booking, but it's not available to bookThis guide will show you how to set up your group bookings correctly to ensure multiple parties can book.
- How to take a screenshotThis guide will show you how to take a screenshot and send it to Team Appointedd
- How to update your availabilityIf you have already adjusted your business hours but it's still not working