How to schedule a group booking

This guide will take you through the various options you have to scheduling a group booking so that it fits the nature of the service.

Jubrine Fortuno avatar
Written by Jubrine Fortuno
Updated over a week ago

Scheduling options for group booking

In order to allow multiple participants to book one service slot, you will need to set the occupancy levels accordingly.

  1. Hover over Setup and click Manage services;

  2. Click the pencil icon to edit a service or click Add service to create a new one;

  3. From the drop-downs, choose the Type of service section;

  4. Set your occupancy accordingly.

  • Maximum occupancy setting allows you to set the number of bookable slots;

  • If Allow others to join group booking toggle is set to ON, it will allow you to permit multiple people to book the slots while keeping it OFF would mean that it's only one person who can book multiple slots in one booking.

  • Online booking limit per customer setting lets you decide how many slots one person can book at once.

For example, if you are planning a private event, where only one group can attend, we would suggest setting your maximum occupancy to the number of maximum places available, keeping the 'Allow others to join group booking' OFF and increasing the online booking limit per customer to be the same as the maximum occupancy.

Alternatively, if you are planning a public event, where multiple strangers can book, we would suggest setting the maximum occupancy to the number of maximum places available, keeping the 'Allow others to join group booking' ON and increasing the online booking limit per customer to the maximum number of spots that one customer will be allowed to book at once.


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