Booking management
Everything you need to know about managing your calendar and bookings online under the "Bookings" tab in Appointedd.
22 articles
- How to view the Appointedd calendar in a weekly or daily formatView your online calendar in a daily and a weekly format, and easily swap between the two.
- How to filter your Appointedd calendarChange your calendar screen by selecting the resources, groups and services you would like to view.
- How to block time in your calendarBlock off time in a resource's schedule to represent breaks or time when they shouldn't be bookable.
- How to change the time interval increments in your calendarAmend the interval increments in which you wish to view your calendar to 5, 15, 30 or 60 minutes.
- How to view the Appointedd calendar in a different timezoneView your calendar screen in any timezone you need to.
- How to view Appointedd bookings in agenda view and download informationIn agenda view you can observe all the bookings made as a list and filter to find the information you require.
- How to print out your bookingsLearn how to print out your bookings for the day, week, or month.
- How to edit, reschedule, and cancel bookingsLearn more about the ways in which you can edit, reschedule or cancel a booking from your Appointedd calendar.
- Managing multi-part bookingsThis guide outlines how to manage, change and delete multi-part service bookings within your Appointedd account.
- How to manage no showsMark customers on bookings as being a "no show" to identify customers who haven't attended a booking in the past.
- How to manage a booking with multiple tiersView, edit, delete and manage the price(s) on a booking for a multi-tiered services within your Appointedd account.
- How to manage customers on a bookingLearn how to manage a customer when they make a booking with you through Appointedd.
- How to confirm or decline a booking requestWhen a customer requests a booking, you have the opportunity to accept or decline it. Learn how to do this.
- How to use booking statusesUsing statuses allows you to monitor the attendance of bookings.
- Adding a note to a booking or a customer recordAdd an internal note to remember important information which can be shared across your team.
- How to identify if a customer has paid for a bookingLearn how to identify in your Appointedd account whether the customer has made payment for their booking.
- How to issue a refund for a paymentRefund a customer for a payment they have made on a booking. Choose to send the whole/partial amount back to them.
- Schedule and manage recurring bookingsLearn what recurring bookings are and how to schedule and manage them in your calendar.
- How to add bookings to your Appointedd calendar internallyAdd bookings to your Appointedd calendar within your account.
- How to create and manage group bookingsAllow multiple participants to book onto the same booking either individually or as a group.