Booking management
Everything you need to know about managing your calendar and bookings online under the "Bookings" tab in Appointedd.
21 articles
How to view the Appointedd calendar in a weekly or daily formatView your online calendar in a daily and a weekly format, and easily swap between the two.
How to filter your Appointedd calendarChange your calendar screen by selecting the resources, groups and services you would like to view.
How to block time in your calendarBlock off time in a resource's schedule to represent breaks or time when they shouldn't be bookable.
How to change the time interval increments in your calendarAmend the interval increments in which you wish to view your calendar to 5, 15, 30 or 60 minutes.
How to view the Appointedd calendar in a different timezoneView your calendar screen in any timezone you need to.
How to view Appointedd bookings in agenda view and download informationIn agenda view you can observe all the bookings made as a list and filter to find the information you require.
How to print out your bookingsLearn how to print out your bookings for the day, week, or month.
How to edit, reschedule or cancel bookingsLearn more about the ways in which you can edit, reschedule or cancel a booking from your Appointedd calendar.
Managing multi-part bookingsThis guide outlines how to manage, change and delete multi-part service bookings within your Appointedd account.
How to manage no showsMark customers on bookings as being a "no show" to identify customers who haven't attended a booking in the past.
How to manage a booking with multiple tiersView, edit, delete and manage the price(s) on a booking for a multi-tiered services within your Appointedd account.
How to manage customers on a bookingLearn how to manage a customer when they make a booking with you through Appointedd.
How to confirm or decline a booking requestWhen a customer requests a booking, you have the opportunity to accept or decline it. Learn how to do this.
How to use booking statusesUsing statuses allows you to monitor the attendance of bookings.
Adding a note to a booking or a customer recordAdd an internal note to remember important information which can be shared across your team.
How to identify if a customer has paid for a bookingLearn how to identify in your Appointedd account whether the customer has made payment for their booking.
How to issue a refund for a paymentRefund a customer for a payment they have made on a booking. Choose to send the whole/partial amount back to them.
Schedule and manage recurring bookingsLearn what recurring bookings are and how to schedule and manage them in your calendar.
How to add bookings to your Appointedd calendar internallyAdd bookings to your Appointedd calendar within your account.
How to create and manage group bookingsAllow multiple participants to book onto the same booking either individually or as a group.