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Booking management

Everything you need to know about managing your calendar and bookings online under the "Bookings" tab in Appointedd.

21 articles

How to edit, reschedule or cancel bookingsLearn more about the ways in which you can edit, reschedule or cancel a booking from your Appointedd calendar.
Managing multi-part bookingsThis guide outlines how to manage, change and delete multi-part service bookings within your Appointedd account.
How to manage no showsMark customers on bookings as being a "no show" to identify customers who haven't attended a booking in the past.
How to manage a booking with multiple tiersView, edit, delete and manage the price(s) on a booking for a multi-tiered services within your Appointedd account.
How to manage customers on a bookingLearn how to manage a customer when they make a booking with you through Appointedd.
How to confirm or decline a booking requestWhen a customer requests a booking, you have the opportunity to accept or decline it. Learn how to do this.
How to use booking statusesUsing statuses allows you to monitor the attendance of bookings.
Adding a note to a booking or a customer recordAdd an internal note to remember important information which can be shared across your team.
How to identify if a customer has paid for a bookingLearn how to identify in your Appointedd account whether the customer has made payment for their booking.
How to issue a refund for a paymentRefund a customer for a payment they have made on a booking. Choose to send the whole/partial amount back to them.
Schedule and manage recurring bookingsLearn what recurring bookings are and how to schedule and manage them in your calendar.
How to add bookings to your Appointedd calendar internallyAdd bookings to your Appointedd calendar within your account.
How to create and manage group bookingsAllow multiple participants to book onto the same booking either individually or as a group.