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Email & SMS Communications
Email confirmations
Send confirmation emails from the resource on the booking
Send confirmation emails from the resource on the booking

You can choose in Appointedd which name and email address emails from your account appear to have sent from.

Jubrine Fortuno avatar
Written by Jubrine Fortuno
Updated over a week ago

🌍 Overview

You can choose to automatically send confirmation emails (when a booking is made, modified, cancelled etc) from the resource on the booking instead of the business overall.

This is a great feature for businesses that allow their customers to choose which member of staff they book with. If the customer responds this will then be directed to the correct member of your team.

βš™οΈ How to send confirmation email from a resource's email address

  • Go to Setup > Manage resources > View resource > Edit resource to check that your resources have an email address connected to their account.

  • Next, go to Email & SMS > Manage email confirmations and find the setting which says send emails from the resource on booking.

  • Flip the toggle to on.

Please note that your resource's email domain should be the same as the one you have authenticated on the business profile. You can find out more about email authentication here.

If you have any feedback we would love to hear it πŸ‘‚

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