Appointedd

Ruta Vareikaite

Everything you need to know about sending communications under the "Email & SMS" tab in Appointedd.

Learn everything you need to know about communicating with your customers through Appointedd.

Set emails and SMS to send automatically when bookings are made and edited.

Learn how to send different confirmation content depending on what service the customer has booked.

Using your own custom HTML headers and footers, you can design the emails sent to your customers from your account.

Use dynamic variables to send confirmations in multiple languages and that are completely bespoke and tailored to your customers and brand.

Learn all you need to know on what each variable does and how you can use them for with our advanced communication functionality.

Learn how to send a copy of a confirmation email to your customers.

You can choose in Appointedd which name and email address emails from your account appear to have sent from.

Include a calendar event file in confirmation emails to customers and resources to have their external calendar reflect the booking.

Learn how to attach files to emails sent to your customers.

Our BCC feature allows adding email address(es) to your account to receive automated customer communication emails to a centralised inbox

Using Appointedd's advanced communication functionality and Google charts API you can send QR codes in email communications.

Send relevant, customised reminders and follow-ups by email and SMS to your customers and resources, according to details of each booking.

Use dynamic variables to send reminders and follow-ups in multiple languages and that are completely customized to your customers and brand.

Ask your customers to leave reviews for your services by sending an automated followup email and/or SMS after a booking.

How does the marketing suite work and what can you do with it?

Send marketing automation from your account, according to the customer's booking behaviour.

In order to comply with GDPR, marketing must only be sent to customers who opt-in. Learn how marketing preferences are set with Appointedd.