How to manage events

Schedule events and one-off bookings with the group booking functionality.

Jubrine Fortuno avatar
Written by Jubrine Fortuno
Updated over a week ago

Overview

Appointedd allows you to schedule and take bookings for an event on the date(s) and time(s) which that event is running. This guide takes you through the best practice on setting up events.


Create a service with multiple occupancy

To allow multiple people to join a booking, you must create a service with multiple occupancy:

  • Hover over the Setup tab and click Manage services

  • Click add service

  • Complete the standard details e.g. name and price

  • Select the Event type under the Service type drop-down

  • Set the maximum occupancy (this can be anything up to 500)

  • Ensure that online group bookings is set to ON - this will be OFF per default

  • Set the online booking limit. This is the maximum number of spaces which a customer should be able to book in one transaction


Set the bookable times

Usually, for an event, you would select specific dates/times when this event is taking place. To add the correct service availability, please follow the steps below:

  1. Once the service is created and all the required information has been filled out (steps above), head to the Availability section and set the Custom schedule toggle to ON.

  2. Select Manage, which will open a custom schedule pop-up window.

3. Hover over a specific date and click on the green + sign to add your schedule:

<a href="https://downloads.intercomcdn.com/i/o/701097085/db9532b9871e9a867c07968b/Screenshot+2023-03-29+at+10.24.03.png" target="_blank" rel="nofollow noopener noreferrer">https://downloads.intercomcdn.com/i/o/701097085/db9532b9871e9a867c07968b/Screenshot+2023-03-29+at+10.24.03.png</a>

4. Choose what rule you wish to apply to your service schedule - whether it's for one specific day only or multiple days:

<a href="https://downloads.intercomcdn.com/i/o/701098410/6afc057a9e12d9821b4323be/Screenshot+2023-03-29+at+10.25.55.png" target="_blank" rel="nofollow noopener noreferrer">https://downloads.intercomcdn.com/i/o/701098410/6afc057a9e12d9821b4323be/Screenshot+2023-03-29+at+10.25.55.png</a>

Read more about service custom schedules and how each rule works here.

Don't forget to save it once the date(s) and time(s) of the event(s) have been added.


Schedule the event

Now you can add the event to the calendar for our chosen date(s) as empty bookings:

  • Head to your Calendar tab, find the date and time and click add booking

  • Select the service

  • Select the appropriate date and time

  • Click next

  • Click create booking

You do not need to add customers at this point so simply select yes.

This empty booking will now appear on your calendar and every time a customer makes a booking, you will see how many spots have been taken.

If you're running these events via Zoom Webinars, we recommend following this guide.

To manage this event and the customers on the booking, check out this guide.


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