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How to manage events on Appointedd

Schedule events and one-off bookings with the group booking functionality.

Jubrine Fortuno avatar
Written by Jubrine Fortuno
Updated over a week ago

🌎 Overview

Appointedd allows you to schedule and take bookings for an event on the date(s) and time(s) which that event is running. This guide takes you through the best practice on setting up events.

πŸ‘€ How will customers be able to book my event

For event bookings we recommend creating Appointedd widgets. The benefits of Appointedd widgets for events include an ability to set up a widget on a per event basis as well as setting the availability in the event list view.

βš™οΈ Create a service with multiple occupancy

To allow multiple people to join a booking, you must create a service with multiple occupancy:

  • Hover over the Setup tab and click Manage services;

  • Click add service;

  • Complete the standard details e.g. name and price;

  • Select the Event type under the Service type drop-down;

  • Set the maximum occupancy (this can be anything up to 500. For more spaces, please reach out to Appointedd support team);

  • Ensure that online group bookings is set to ON if you wish to allow multiple different customers to book - this will be OFF per default;

  • Set the online booking limit. This is the maximum number of spaces which one customer should be able to book in one transaction;

  • Finish configuring the rest of the service settings and don't forget to save it.

🌘 How to create a private event

Appointedd allows you to set up private events that are not visible on the main booking page, which can be shared with the relevant customers accordingly.

To send a private event to your customers, you'll have create a new service with the above instructions. The only difference is that under Online booking settings > Visibility on booking tools you'll need to mark this service as "Not visible":

You can then create the event widget limited only to this service. This service won't show on your Booking Page or other booking tools and will only be available to people via the new widget.

πŸ“† Set the bookable times

Usually, for an event, you would select specific dates/times when this event is taking place. To add the correct service availability, please follow the steps below:

  1. Once the service is created and all the required information has been filled out (steps above), head to the Availability section and set the Custom schedule toggle to ON.

  2. Select Manage, which will open a custom schedule pop-up window.

  3. Hover over a specific date and click on the green + sign to add your schedule:

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  4. Choose what rule you wish to apply to your service schedule - whether it's for one specific day only or multiple days:

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Read more about service custom schedules and how each rule works here.

Don't forget to save it once the date(s) and time(s) of the event(s) have been added.

⭐️ Schedule the event

Now you can add the event to the calendar for our chosen date(s) as empty bookings:

  • Head to your Calendar tab, find the date and time and click add booking

  • Select the service

  • Select the appropriate date and time

  • Click next

  • Click create booking

You do not need to add customers at this point so simply select yes.

This empty booking will now appear on your calendar and every time a customer makes a booking, you will see how many spots have been taken.

If you're running these events virtually, we recommend you check our native integration support articles for Zoom, Zoom Webinars or MS Teams.

To manage this event and the customers on the booking, check out this guide.

If you have any feedback we would love to hear it πŸ‘‚

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