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How to edit the design of your email communications
How to edit the design of your email communications

Using your own custom HTML headers and footers, you can design the emails sent to your customers from your account.

Jubrine Fortuno avatar
Written by Jubrine Fortuno
Updated over a week ago

๐ŸŒ Overview

To ensure that the email communications sent from your account are clearly from you and your brand, you can set the send-from name and email address (see this guide), customize the content of the emails (see this guide), and add your own html header and footer to the emails sent from your account.

By adding html headers and footers to your emails, you can not only customize the header and footer themselves, but also manipulate the content between them e.g. applying center-alignment, setting the font etc.

Please note: adding HTML footers and headers require some coding knowledge or access to a developer - we are unfortunately unable to build the HTML code for you. However, please feel free to check out these helpful guides:

๐Ÿ–Œ๏ธ How to edit and add a html header and footer to your emails

  • Hover over the Email & SMS tab and click manage email confirmations

  • Click Edit text

  • Scroll to header and footer and click edit header or edit footer

  • Click on the box and enter the html

  • Click save email.

You can also choose to send the email to yourself to see the effect of the header/footer before saving. Click send test email. This test email will send to the email address of the user you are logged in as.

โš’๏ธ How to create html header and footers

You can generate an HTML header or footer by saving an image as HTML in photoshop and similar programs. Or, host it on an online platform that allows you to generate and then copy and paste the imageโ€™s HTML.

If you were looking to add images to your email communications, please check out this guide.

Recommended dimensions:

We advise keeping your header and footer banner width between 600-650px. The height is entirely up to you, but we'd recommend no more than 150px. Anything greater can be too big as emails are often read in split view.

If you have any feedback we would love to hear it ๐Ÿ‘‚

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