🖌️ How to edit a booking
You can edit the date, time, resource, service, label, price and participants of a booking by clicking on the booking and clicking edit booking.
You can also use drag-and-drop to modify a booking:
To reschedule a booking, click on the booking and drag-and-drop to the desired time. Please note that to drag a booking to a different day, you'll need to be viewing your calendar in weekly format.
To change the duration of a booking, click and hold the double line at the bottom of the booking and drag.
To move the booking to another resource, click on the booking and drag-and-drop to the desired resource. Please note that to drag a booking to a different resource, you'll need to be viewing the calendar in daily format.
❌ How to cancel a booking
To cancel a booking, hover over the booking and click on the top-right cross. You can also click directly onto the booking and hit the red cancel button.
🗓️ How to ensure a booking remains in the calendar even if the last customer cancels
By default, Appointedd applies the following rules:
If the only customer in a booking cancels via the external cancellation link, the entire booking is removed from the calendar.
If a customer cancels within a group booking, they are removed, but the booking itself remains as long as other participants are still booked.
If a group booking's last remaining customer cancels, the booking is removed from the calendar.
However, in some cases - such as scheduled events or pre-booked slots - you may want to keep the booking in the calendar even if the last customer cancels.
To do this, simply enable the Retain Booking setting when creating the booking.
If this setting is enabled:
The booking will remain in the calendar as an empty slot if the last customer cancels.
To allow new customers to book into this slot, ensure the Online Booking toggle is also turned on.
This ensures your scheduled events or reserved slots remain visible and available for future bookings.