Whether you would like your customer to pay for their appointment at the time of booking, at a later date, or a deposit, Appointedd allows you to do so.

Appointedd can integrate with Stripe, Square or Adyen.

For each of your services, you can choose what level of payment is required. This can be a percentage deposit or full payment.

When a booking is made internally i.e. not through your customer-facing booking tools, you can send a payment request by email to the customer. This can be done by following the booking flow internally and the upon reaching the end a checkbox will appear to send the customer a payment email where they will be directed to pay for the booking.

Please note: this will only appear if you have connected a payment provider.

❗️ Please note: Appointedd and Adyen integration does not support refunds.

If you are using Stripe or Square integration, when a booking is canceled by your business or by the customer, we leave the control with you to issue any refund. You can make a full or partial refund for any payment by clicking on the payment in Appointedd. Find full details to issuing refunds here.

You can quickly view the bookings for which payment is pending (i.e. a payment request has been sent but not paid) from the agenda view. See more about the agenda view here.

A full record of all of the past payments can be found in your payment history. Find the payment history under your Connect tab > Connect to a payment gateway > View payment history.