Whether you would like your customer to pay for their appointment at the time of booking, at a later date, or a deposit, Appointedd allows you to do so.
First, integrate with a payment processor
Appointedd can integrate with Stripe, Square or Braintree.
- If you would like to learn more about Stripe read this article
- If you would like to learn more about Square read this article
- If you would like to learn more about Braintree read this article
How to set the payment required for each service
For each of your services, you can choose what level of payment is required. This can be a percentage deposit or full payment.
- Hover over the Your business tab and select Services
- Click the pencil icon to edit the service
- Select wether you would like the Payment to be paid in full or as a deposit
- Save service
How to allow the customer to pay later
You can choose to make the payment step optional. This allows the customer to skip the payment step by choosing to 'pay later'. To take payment from the customer later, read this article.
How to take payment when a booking is made internally
When a booking is made internally i.e. not through your customer-facing booking tools, you can send a payment request by email to the customer. Learn more about sending payment requests here.
How to issue a refund
When a booking is canceled by your business or by the customer, we leave the control with you to issue any refund. You can make a full or partial refund for any payment by clicking on the payment in Appointedd. Find full details to issuing refunds here.
How to view the past/pending payments
A full record of all of the past/pending payments can be found in your payment history. Find the payment history under your Integrations tab > Payments > View payment history.
You can quickly view the bookings for which payment is pending (i.e. a payment request has been sent but not paid) from the agenda view. See more about the agenda view here.