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Frequently Asked Questions: Promo codes
Frequently Asked Questions: Promo codes

This article is filled with the most common questions that are asked about promo codes.

Jubrine Fortuno avatar
Written by Jubrine Fortuno
Updated over a week ago

🌎 Overview

With Appointedd discount/promo code functionality, businesses can create, manage, and use promo codes within their system.

Once set up in Appointedd and distributed to your customers, these codes can be applied during the booking flow to lower the price of your service(s).

πŸ”– FAQ

Can Appointedd randomly generate codes for me?

No, currently we do not offer this function.

How many promo codes can be used during a booking?

Customers are currently limited to using 1 promo code per booking.

Will my promo code be valid across all my Appointedd accounts ?

No. If you'd like the promo code to be applicable across all your Appointedd accounts, we recommend setting up the promo code in each account.

What happens if a promo code reduces the price of a service to 0?

When a service amount reaches 0 after a promo code is used, no payment will be required. An invoice will be still generated and a confirmation email will be sent to the customer as usual.

When a booking is made how will I know if the customer used a promo code?

When you click on a booking in your Appointedd account, check the payment section. Here the promo code used will be shown, along with the amount that the customer has paid.

We would love to hear any feedback πŸ‘‚

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