Frequently asked questions

Find answers to common questions asked by customers

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10 articles in this collection
Written by Madeline and Yassin

How to register for A2P 10DLC

US mobile carriers require specific registration for each business sending A2P SMS messages. Learn how to register via Appointedd.
Yassin avatar
Written by Yassin
Updated over a week ago

What is A2P 10DLC and what to do if it affects your business?

Learn about what A2P 10DLC in the US is and what actions to take if it affects your business.
Yassin avatar
Written by Yassin
Updated over a week ago

Your questions answered on Referredd

Take a look a look at the common questions we're asked about our referral scheme. We're sure you'll find the answer you need.
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Written by Madeline
Updated over a week ago

Refer a friend to both get one month free!

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Written by Madeline
Updated over a week ago

How to manage virtual consultations with Appointedd

Learn how to conduct virtual consultations with our Zoom and Microsoft Teams integrations.
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Written by Yassin
Updated over a week ago

How do I move a service to a different category?

Learn how to move a service to a different service category
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Written by Yassin
Updated over a week ago

Why are my SMS running out faster than I expect?

This guide explains possible reasons for your SMS credits being used up faster than expected.
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Written by Yassin
Updated over a week ago

Can a Zoom meeting be recovered if it has been deleted?

What to do if you accidentally delete a Zoom meeting link.
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Written by Yassin
Updated over a week ago

Does Appointedd support booking IDs and customer reference numbers?

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Written by Yassin
Updated over a week ago

Why are payments not being processed via my booking tools?

It can happen that customers are unable to pay via your booking tools. The other booking steps will work, but payment won't go through.
Yassin avatar
Written by Yassin
Updated over a week ago