To download our Appointedd mobile app, all you need is an Appointedd account and your mobile device.
For Android devices, you can download the app from Google Play.
For iOS devices, you can download the app from the Apple store.
๐ Viewing the calendar
Just like in the web app, you are taken to the main calendar screen upon signing in to your account. The calendar in the app displays as an agenda view, with all resources' bookings in one view.ย
To view a different day, you simply scroll up and down or tap on the date itself to bring up the selector. This is a quick way to view dates that are further away from the current date.
Tap on the funnel icon on the top right to filter the view to see only certain resources bookings.ย
๐ Creating and viewing bookings
To make a booking, tap on the + symbol in the bottom right hand corner. Then select the service, duration, date and time, booking time and add participants.ย
To reschedule, cancel, or edit any of the details of a booking, tap on the booking in the calendar to bring up the editor. To adjust the booking itself, click on the three dots on the booking.
You can also further manage your customer by clicking on the three dots next to the customer's name.
Additionally, you can add booking notes, review the booking question answers and add additional customers to the booking by clicking on the relevant button.
Don't forget to tap Done in the top right hand corner to save the changes
๐ฉโ๐ป Respond to a booking request
To confirm a booking request on mobile, you need only click the confirm or decline button in the email you receive when a request is made or on the web application. Currently, accepting or declining booking requests is not available on the mobile app.
Once accepted or declined, the system will send the customer the relevant message depending on your email template setup. Click here to learn more.
๐๏ธ Customer records
To view a customerโs information, simply tap on Customers tab in the menu at the bottom and select which customer you would like to view. From here, you can tap on the contact phone number or the email address to contact the customer directly from the app or view/edit any additional information.
Alternatively, you can access the customer's profile through the booking - simply select which booking you would like to view and tap on the three dots next to the customer's name. Please note, this way you will not be able to edit the customer's record.
โ๏ธ Calendar Integration
External calendar events are not displayed on the Appointedd mobile app but you can view your Appointedd bookings in the calendar on your smart phone (Google, iCal, Outlook 365, Microsoft Office, Outlook Exchange) by integrating your resources' schedules with an external calendar. Find out how to integrate your Appointedd calendar with an external calendar.
๐งฎ What features does the mobile app support in comparison to the web app
Appointedd | Web application | Mobile app |
General |
|
|
Access via | ||
Logout | Yes | Yes |
Support | by clicking on the chat icon | by going to settings > search support base or chat |
Account |
|
|
Hallway | Yes | Yes |
Change current user password | Yes | No |
Invite users | Yes | No |
Add or modify service | Yes | No |
Add or modify resources | Yes | No |
Change business profile settings | Yes | No |
Change account settings | Yes | No |
Change communication details and content | Yes | No |
Connect tab | Yes | No |
Reporting | Yes | No |
Bookings |
|
|
View bookings | In daily, weekly, agenda view | Only in agenda view |
Available booking filters | All - different per view | Only per resource |
Respond to a booking request | Yes | No |
Add booking notes | Yes | Yes |
Set arrival status | Yes | Yes |
View booking question answers | Yes | Yes |
Add bookings | Yes | Yes |
Override service schedule | Yes | Yes |
Select resource | Yes | Yes |
Edit time and date | Yes | Yes |
Edit price and spaces | Yes | Yes |
Cancel | Yes | Yes |
Add calendar blocks | Yes | No - use an internal service instead |
Synced, external calendar events | Yes - visible on the calendar | No - availability is set accordingly though |
Customers |
|
|
View and edit profiles | Yes | Yes |
Search | Yes | Yes |
Add new customer | Yes | Yes |
| Yes | Yes |
If you have any feedback we would love to hear it ๐