🌎 Overview
If your services take place in different locations (whether they're physical or online), you can set the location of that service to communicate it to the right people. For example, include your web-meeting URL in your "Remote meeting" service and your office address in your "In-person meeting" service.
📣 How is the location communicated?
There are several places where the service location will pull through:
This location will be included in the external calendar event.
On the calendar invite, the location will also be included in the .ics file sent to the customer in their booking confirmation:
The location will be included in the email communications.
For advanced communications, make sure to include the appropriate location variable within the HTML - these can be physical locations for face-to-face appointments or virtual links for online appointments.
The location will be included in the PDF ticket for events.
If you organise events and have the ticket generation turned ON, the location will also pull through to the pdf tickets.
⚙️ How to set a location for your service(s)
Hover over Setup and select Manage services;
Click the pencil icon next to a service to edit it;
Select Basic details;
Add your service location under the Location field;
Click Save.
If you've forgotten to add the location to the service location field or if the location changes, you can always add the location directly to the booking location field:
The system will also ask you whether you wish to send a modification email to update your customers on the booking.