The customer price point variable

Learn more about the advanced communications customer price point variable.

Jubrine Fortuno avatar
Written by Jubrine Fortuno
Updated over a week ago


Variable name

How to type the variable

What the variable does

Customer price points


Inputs the price points that the customer has selected when booking a multi-tiered service.

What is a customer price point?

Price points are a part of the multi-tier service functionality that we offer. You can learn all about setting up multi-tiered services here.

The customer price point variable allows you to communicate the quantity of each price point the customer has selected out of the multiple price point options, and what the total price is:

This can be useful when communicating to customers as you can personalise the content to be specific to what they have booked.

How will this display within our communications?

Here is an example of an english email template set up with the customer price point variable:


<p>Hi {{customer_firstname}},</p>

<p>Thank you for booking:<br>
{{customer_booking_tier_name}} {{service_name}} | {{booking_start_time | date: "DDD, t"}} {{booking_timezone_abbreviation}}</p>

<p>Here are the tickets that you have booked:</p>
{% for pricePoint in customer_booking_price_points %}
{{pricePoint.quantity_name}} - {{pricePoint.total_price | currency}}
{% endfor %}

<p>We look forward to welcoming you at the distillery soon!</p>

<p>Best wishes,<br>
Lothian Tours</p>

<p>Please note that all times within this email are in {{customer_booking_timezone_full}}</p>

When a customer books, they will then automatically receive a booking confirmation email which will be constructed using the template we have saved above. This will then display as so:

We would love to hear any feedback πŸ‘‚

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