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Customer Communications

Learn how to view and manage comms with your customers.

3 articles
How to view all communications with a customerLearn how to view all of the communications which have been sent to your customers from the system.
How to contact your customers directly from AppointeddSend direct messages by SMS or email to individual customers or all participants in a group booking from the booking or customer record.
How to log external email communications within AppointeddThis guide outlines how you can log all the emails you send to customers within the Appointedd system.