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New to Appointedd
πŸ’‘ Getting started
πŸ’‘ Getting started
Welcome to Appointedd! The steps in this guide will help you get ready for taking bookings.
Madeline avatar
Written by Madeline
Updated over a week ago

Watch the product tour πŸ‘€

If you haven't already so, we recommend watching our quick 3-minute tour. Re-watch as many times as you like!

Setting up your account πŸ‘¨β€πŸ’»

1. Set up your availability:

  • Go to the Setup tab > Manage resources > Working hours.

  • Set the day and times that you want to be available for bookings and hit save working hours. You can read more about resources here.

2. Set up your bookable services:

  • Go to the Setup tab > Manage services > Add service. You have three options to choose from; standard services, multi-tiered services, or multi-part services. You can have a mix!

  • Add as many services as you like and categorise them into groups. A default category labelled "General" has been created for you as an example.

3. Set up your booking tools:

  • Go to Booking tools > Go to the business Booking Page > and hit the "Book" button to make a test booking. Watch the booking pop into your calendar and notify you!

  • If you want to make any changes to your online booking flow, for example adding in booking questions, then head to Booking tools > Customize your booking flow.

  • To become bookable online, we recommend using your Booking Page if you don't have a website. Read more about your Booking Page here.

  • If you have a website, we recommend using your Booking widgets. Go to Booking tools > Manage booking widgets. Read more about your widgets here.

4. Set up your automated messages:

  • We offer 3 Different SMS options within Appointedd, our own service (Which is not Available in the US) Twilio and Messagebird learn more about our Integrations here.

  • From the test booking you made, check you're happy with the confirmation you received. Go to the Email & SMS tab > Manage email confirmations or Manage SMS confirmations to make changes.

  • To adjust or add more reminder and follow-up messages, go to Email & SMS > Manage reminders & follow-ups. Read more about them here.

⚠️ Remember: you receive 100 free SMS in your account to start with. If you wish to continue using SMS, you'll need to purchase our SMS bundles. Click here to learn more.

I need help setting up! 🀨

If you're still unsure, no problem! Our team of experts are always here to help. You have full access to our 24/7 online support team! Get in touch at anytime via the blue chat icon on the bottom right-hand side of your screen, and you’ll be guided through the setup process step-by-step to add the essential information to your account.

Subscribe to Appointedd πŸ’™

We hope Appointedd is the online booking solution for you! Your trial lasts 14 days, but before it runs out hit the light blue banner at the top of your screen to subscribe and receive 10% off forever! You can learn more about our pricing here.

If you have any feedback we would love to hear it πŸ‘‚

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