What is it?
Multi-service bookings will let a customer select more than one service (for example, a massage and a facial) and book them together as one combined appointment, in one go.
How will it work?
We anticipate...
Customers pick multiple services before checking availability
Appointedd will automatically search for a time slot long enough to cover all selected services combined
One slot is reserved, one confirmation is sent, and one payment is taken for the whole appointment
Any deposits across the selected services are combined and clearly broken down for the customer
If services have different booking questions, these are grouped together in checkout so nothing is asked twice
What will it look like for customers?
We anticipate...
Select multiple services from the booking page
Review a summary showing the combined duration and total price
Choose an available time slot for the whole appointment
Complete one checkout, with one payment
What will it look like for businesses?
We anticipate...
Multi-service appointments appear as a single, clearly grouped booking in your schedule and reports
You'll be able to see how many bookings use this new flow and the average number of services per booking
Confirmation emails can be set up as one combined email, or separate emails per service
Good to know
We anticipate...
This feature will be available on the latest version of the booking widget (2.0) only
Services are booked back-to-back within one visit - each service keeps its own duration, deposit, and question set behind the scenes
Recurring bookings won't be supported through this flow initially
We'll be trialling this with our Beta Club first before it becomes available more widely
What's next?
All this anticipation! But just hold tight...we're still scoping out this feature, and we're hoping to have a lovely Christmas gift packaged up for you and your customers by the end of the year 🎁
Questions about multi-service bookings? Reach out to support and we'll be happy to help.