🌎 Overview
A recurring booking is one that occurs more than once at regular intervals.
Any recurring bookings can be easily identified by as circular arrow icon will be in the top left-hand corner. This symbol will be visible both externally and internally to indicate that the booking slot is recurring.
On the booking tools, customer will see this:
In Appointedd, the business will see this:
Please note:
Only standard or event type services can be made into a recurring booking.
If calendar ics files are turned on when a booking is created, only the first booking in the recurring set will show in the customer's external calendar.
⚙️ How to create a recurring booking
Click Add booking or click the available time on your calendar
Select the Service you wish to make recurring
Select a date and time
Click Make recurring
Make this booking recur by selecting how often the booking occurs;
Set an end to the recurring booking by selecting the number of occurrences or the end date
Click Next
Add a customer to the booking (or leave the booking empty if you would like a customer to book the recurring slot online) and add any notes or answer any questions
Click Create booking.
❌ Cancelling a recurring booking
When a customer cancels a recurring booking using the cancellation link in their confirmation email, they must cancel the entire series of bookings.
As the business however, you will have the flexibility to choose whether you’d like to cancel just a single booking from the series or all future bookings in that series.
🖋️ Rescheduling recurring bookings
Customers cannot reschedule recurring bookings.
As the business however, you will have the flexibility to reschedule any recurring booking from your Appointedd calendar. You can choose to either drag and drop the booking in your calendar to another time, date or resource, or:
Click on the booking in your Calendar tab
Click edit booking
Select the date and time that you wish to reschedule the booking to
Select from the options to either change all (permanently change the booking so that it always happens at this new time) or edit change only this (reschedule this one booking, leaving the remaining booking set to recur at the original time).
The recurring booking(s) will save and update in your Appointedd calendar straight away.
⭐️ Top tip
When setting up recurring bookings, remember that customers will receive an email confirmation listing all of the future dates. To avoid overwhelming them with too many dates at once, it’s best to arrange bookings in smaller series, even if the booking is expected to continue long term.
If you have any feedback we would love to hear it 👂
Keywords: reoccuring, recurring, reocur. repeating, repeat