Online booking settings
13 articles
- How to customize your online booking processCustomize the online booking flow that your customers go through, by editing your online booking settings.
- Customer file attachments in the booking flowOur file attachment functionality allows customers to upload images or documents during the booking flow.
- How to set the time for which a booking time slot is reserved/held
- Set how far in advance your customers can book with youBlock your availability after a specific amount of time in advance of the customer making the booking.
- How to set the notice period for online bookingsDo you require a certain amount of time before a booking to prepare? Learn how to set the lead time for your services in this guide.
- How to create questions to be asked when bookings are made (including T&C's)Gather the information you need from your customers when they book online or in-person by adding questions to your online booking flow.
- How to link your privacy policy in your online booking toolsOffer your customers the option to review you privacy policy through your online booking process.
- Localisation: How your booking tools display in different languagesYour booking tools are automatically shown in your customers' preferred language, based on their browser settings.
- Set the time increments to display on your booking widgetChoose the time increment in which available booking times are displayed to your customers.
- How to allow customers to cancel their bookingsSet whether you wish your customers to be able to cancel from confirmation emails.
- Ask required booking questions before appointments and highlight your terms and conditionsYou may want to adapt your booking flow to ask your customers questions before they visit you in-store or join a virtual appointment
- How to set up conditional booking questionsConditional booking questions allow you to create custom follow up questions that are based on the user's response to the initial question.
- Managing timezones if your business functions in only one timezoneThis article advises on our best practice for managing your single-timezone business to ensure all parties know what bookings run when.