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Recruitment industry guide
Recruitment industry guide

Learn all you need to know about taking bookings in a quick and simple way for your recruitment business.

Jubrine Fortuno avatar
Written by Jubrine Fortuno
Updated over a week ago

Appointedd partners with businesses in the recruitment industry to allow them to organise their interviews and meetings in a streamlined and straight-forward way.


Getting started

Resources

At Appointedd, we call bookable calendars resources. In this case, your recruiters would be the one you make bookable, so you should add them as your resources. You can manage your resources here, and learn all about resources here.

Services

We most often see recruitment businesses use standard services to organise interviews. For example, you may offer a service called "X role: interview" and allocate all of your resources to it so that a resource is randomly allocated.


Setting up your communications

Emails

You can set up email notifications for every booking made by applicants. The design of those communications can be edited and branded to your business through HTML headers and footers. You can find out more about editing emails here. These provide a confirmation of the booking and summarise its details so that there is no confusion.

SMS

If you would like to send text messages to your customers in addition to emails, you can set up a text for booking notifications. If you usually communicate through SMS, this may seem like the more natural choice. You can learn all about SMS bundles and how they work here.

Reminders and follow-ups

We highly recommend that you make use of our reminders functionality for your recruitment business. Sending a reminder before the booking allows you to notify applicant that their session is coming up so that there is no confusion. You can set up reminders and follow- ups here, and learn all about them here.


Setting up your online booking tools

Booking Page

If you don't have a website for your business, you can use your Appointedd Booking Page instead. This is a unique website where your clients can book your services from. If you click on Booking tools and select go to the business Booking Page, you can view your Booking Page and copy the URL to share with them. You can learn all about editing your Booking Page here.

Booking widgets

If you already have your own website and would like your customers to book with you from there, you can do so by using our booking widgets. To create a booking widget, please go to booking tools and select booking widgets. You can customise the booking widgets to show the services you wish and specify which resource's availability you want to display. We offer two different types of widget - an embedded widget which you can learn all about here, and a popover book now button widget here.

Customize your booking flow

You can customize your booking flow to create a streamlined process for you and your customers. You may wish to make use of the block availability after feature to set how far in advance people can book with you. You may also want to ask questions on the booking flow to gather all the information necessary prior to the booking.


Integrations you may be interested in

Calendar sync

You can sync your resources' external calendar to their account in Appointedd. This way, any events in their external calendar will be copied over to Appointedd and vice versa. This will ensure that they do not end up double booked. You can sync calendars or send invites to sync here, as well as alter any settings that may be applicable to your business. Learn all about calendar sync here.

Zoom and MS Teams meetings

To offer your services virtually, you may also wish to make use of our Zoom or MS Teams integration.
Learn more about our Zoom integration here.

Learn more about our MS Teams integration here.


How to manage your account

Day to day use

Once you have set up your account to fit your needs and started to take bookings, the calendar page in Appointedd will start displaying all of your bookings. When a recruiter has a booking, they can login to Appointedd and click on the class in their calendar, where they will be able to see the customers' details. They'll also be able to use our status feature to keep a record of who has attended.

User permissions

You can give access to your resources by creating a user login for them from this page. You will also be able to set which permission they can have within the account. Find out more about the differences in permissions here.


How to measure success

Reporting suite

Appointedd allows you to gain insight into how your business is doing via the reporting suit which you can find in your account here, and learn all about reports here.

If you aren't satisfied with what you are getting out of Appointedd you would like to reach the success you set out to achieve, please get in touch with our customer success team as we would be more than happy to suggest innovative ways you can use your account. You can get in touch via our 24/7 messenger.


Account demo

Click here to see a Booking Page.

Click here to see a booking widget.


Interested in using Appointedd?

If you like what you've seen and think Appointedd could help power your business, please feel free to explore our functionality by signing up to a free trial.


If you have any feedback we would love to hear it πŸ‘‚

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