Appointedd

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Everything you need to know about managing your calendar and bookings online under the "Bookings" tab in Appointedd.

Booking management

View your online calendar in a daily and a weekly format, and easily swap between the two.

How to view the Appointedd calendar in a weekly or daily format

Change your calendar screen by selecting the resources, groups and services you would like to view.

How to filter your Appointedd calendar

Block off time in a resource's schedule to represent breaks or time when they shouldn't be bookable.

How to block time in your calendar

Amend the interval increments in which you wish to view your calendar to 5, 15, 30 or 60 minutes.

How to change the time interval increments in your calendar

View your calendar screen in any timezone you need to.

How to view the Appointedd calendar in a different timezone

In agenda view you can observe all the bookings made as a list and filter to find the information you require.

How to view Appointedd bookings in agenda view and download information

Learn how to print out your bookings for the day, week, or month.

How to print out your bookings

Viewing your Appointedd calendar

Learn more about the ways in which you can edit, reschedule or cancel a booking from your Appointedd calendar.

How to edit, reschedule or cancel bookings

This guide outlines how to manage, change and delete multi-part service bookings within your Appointedd account.

Managing multi-part bookings

Mark customers on bookings as being a "no show" to identify customers who haven't attended a booking in the past.

How to manage no shows

View, edit, delete and manage the price(s) on a booking for a multi-tiered services within your Appointedd account.

How to manage a booking with multiple tiers

Learn how to manage a customer when they make a booking with you through Appointedd.

How to manage customers on a booking

When a customer requests a booking, you have the opportunity to accept or decline it. Learn how to do this.

How to confirm or decline a booking request

Using statuses allows you to monitor the attendance of bookings.

How to use booking statuses

Add an internal note to remember important information which can be shared across your team.

Adding a note to a booking or a customer record

Learn how to identify in your Appointedd account whether the customer has made payment for their booking.

How to identify if a customer has paid for a booking

Refund a customer for a payment they have made on a booking. Choose to send the whole/partial amount back to them.

How to issue a refund for a payment

Learn what recurring bookings are and how to schedule and manage them in your calendar.

Schedule and manage recurring bookings

Add bookings to your Appointedd calendar within your account.

How to add bookings to your Appointedd calendar internally

Allow multiple participants to book onto the same booking either individually or as a group.

How to create and manage group bookings

Managing bookings in your calendar

If you are using Appointedd on a point of sale till or logged in on your mobile device you may want to follow these tips and tricks.

Best practice when using Appointedd on a touch screen

Managing your bookings from a mobile device

Developer documentation

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