Appointedd

Jubrine Fortuno

Everything you need to know about managing your calendar and bookings online under the "Bookings" tab in Appointedd.

Bookings

View your online calendar in a daily and a weekly format, and easily swap between the two.

How to view the Appointedd calendar in a weekly or daily format

Change your calendar screen by selecting the resources, groups and services you would like to view.

How to filter your Appointedd calendar

Export your bookings into a CSV spreadsheet format to print or manipulate for your own reporting.

How to export your bookings from Appointedd

Block off time in a resource's schedule to represent breaks or time when they shouldn't be bookable.

How to block time in your calendar

Amend the interval increments in which you wish to view your calendar to 5, 15, 30 or 60 minutes.

How to change the time interval increments in your calendar

View your calendar screen in any timezone you need to.

How to view the Appointedd calendar in a different timezone

In agenda view you can observe all the bookings made as a list and filter to find the information you require.

How to view the Appointedd calendar as an agenda

Viewing your Appointedd calendar

Add bookings to your Appointedd calendar within your account.

How to add bookings to your Appointedd calendar internally

Adding bookings internally to your calendar

Learn more about the ways in which you can edit, reschedule or cancel a booking from your Appointedd calendar.

How to edit, reschedule, or cancel bookings

This guide outlines how to manage, change and delete multi-part service bookings within your Appointedd account.

Managing multi-part bookings

Mark customers on bookings as being a "no show" to identify customers who haven't attended a booking in the past.

How to manage no shows

View, edit, delete and manage the price(s) on a booking for a multi-tiered services within your Appointedd account.

How to manage a booking with multiple tiers

Learn how to manage a customer when they make a booking with you through Appointedd.

How to manage a customer on a booking

When a customer requests a booking, you have the opportunity to accept or decline it. Learn how to do this.

How to confirm or decline a booking request

Using statuses allows you to monitor the attendance of bookings.

How to use booking statuses

Add an internal note to remember important information which can be shared across your team.

Adding a note to a booking or a customer record

Learn how to identify in your Appointedd account whether the customer has made payment for their booking.

How to identify if a customer has paid for a booking

Refund a customer for a payment they have made on a booking. Choose to send the whole/partial amount back to them.

How to issue a refund for a payment

Learn how to reschedule a recurring booking by changing either one or all the bookings set to recur.

Rescheduling recurring bookings

Learn what recurring bookings are and how to schedule and manage them in your calendar.

Schedule and manage recurring bookings

Managing bookings in your calendar

Allow multiple participants to book onto the same booking either individually or as a group.

How to create and manage a group booking

Learn how to add participants to a booking with multiple occupancy from your calendar.

How to add participants to a group booking

This guide will take you through the various options you have to scheduling a group booking so that it fits the nature of the service.

How to schedule a group booking

Learn how to increase or decrease the maximum occupancy of a booking already in the calendar.

How to change the occupancy of a booking

Managing group bookings in your calendar

If you are using Appointedd on a point of sale till or logged in on your mobile device you may want to follow these tips and tricks.