Bookings

Everything you need to know about managing your calendar and bookings online under the "Bookings" tab in Appointedd.

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27 articles in this collection
Written by Megan Grant
Managing bookings in your calendar

How to edit, reschedule, or cancel bookings

Learn more about the ways in which you can edit, reschedule or cancel a booking from your Appointedd calendar.
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Written by Megan Grant
Updated over a week ago

Managing multi-part bookings

This guide outlines how to manage, change and delete multi-part service bookings within your Appointedd account.
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Written by Megan Grant
Updated over a week ago

How to manage no shows

Mark customers on bookings as being a "no show" to identify customers who haven't attended a booking in the past.
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Written by Megan Grant
Updated over a week ago

How to manage a booking with multiple tiers

View, edit, delete and manage the price(s) on a booking for a multi-tiered services within your Appointedd account.
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Written by Megan Grant
Updated over a week ago

How to manage a customer on a booking

Learn how to manage a customer when they make a booking with you through Appointedd.
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Written by Megan Grant
Updated over a week ago

How to confirm or decline a booking request

When a customer requests a booking, you have the opportunity to accept or decline it. Learn how to do this.
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Written by Megan Grant
Updated over a week ago

How to use booking statuses

Using statuses allows you to monitor the attendance of bookings.
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Written by Megan Grant
Updated over a week ago

Adding a note to a booking or a customer record

Add an internal note to remember important information which can be shared across your team.
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Written by Megan Grant
Updated over a week ago

How to identify if a customer has paid for a booking

Learn how to identify in your Appointedd account whether the customer has made payment for their booking.
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Written by Megan Grant
Updated over a week ago

How to send a payment request for a booking

Take payment in advance by sending an email payment request when making a booking over the phone or in person.
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Written by Megan Grant
Updated over a week ago

How to issue a refund for a payment

Refund a customer for a payment they have made on a booking. Choose to send the whole/partial amount back to them.
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Written by Megan Grant
Updated over a week ago

Schedule and manage recurring bookings

Learn what recurring bookings are and how to schedule and manage them in your calendar.
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Written by Megan Grant
Updated over a week ago

Rescheduling recurring bookings

Learn how to reschedule a recurring booking by changing either one or all the bookings set to recur.
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Written by Megan Grant
Updated over a week ago