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Email Communications

Guides on how to setup and manage emails

18 articles

Articles

Send confirmation emails from the resource on the bookingYou can choose in Appointedd which name and email address emails from your account appear to have sent from.
Send a calendar event to your customer's external calendarInclude a calendar event file in confirmation emails to customers and resources to have their external calendar reflect the booking.
How to re-send a confirmation emailLearn how to send a copy of a confirmation email to your customers.
Advanced communication dynamic variables: what are they and how do I use them?Learn how to enable advanced smart communications and what variables you need to build a highly branded HTML template.
How to send advanced confirmations for bookingsUse dynamic variables to send confirmations in multiple languages and that are completely bespoke and tailored to your customers and brand.
How to edit the headers and footers of your email communicationsUsing your own custom HTML headers and footers, you can design the emails sent to your customers from your account.
Can I attach documents to email communications?Learn how to attach files to emails sent to your customers.
How to send QR codes in email communicationsUsing Appointedd's advanced communication functionality and Google charts API you can send QR codes in email communications.
How to send email content that is specific to the service the customer has bookedLearn how to send different confirmation content depending on what service the customer has booked.
How to add a CC email recipient to customer email communicationsYou can now add an additional email address to receive copies of all automated emails sent to a customer
Set the name and email address your communications send fromMake the emails and SMS sent to your customers from your account more personalised by setting the send-from name and email address.
HTML supported service descriptionLearn how to format your service description to display on your booking tools
The booking reschedule variablesLearn more about the advanced communications reschedule variables.

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Reminders & follow ups5 articles