Appointedd

Learn everything you need to know about communicating with your customers through Appointedd.

Communication functionality overview

Learn all you need to know on what each variable does and how you can use them for with our advanced communication functionality.

Use dynamic variables to send confirmations in multiple languages and that are completely bespoke and tailored to your customers and brand.

Use dynamic variables to send reminders and follow-ups in multiple languages and that are completely customized to your customers and brand.

Registration is required for anyone using Appointedd SMS to send texts to UK numbers

Everything you need to know about sending communications under the "Email & SMS" tab in Appointedd.

Learn how to send different confirmation content depending on what service the customer has booked.

Learn how to send a copy of a confirmation email to your customers.

Using your own custom HTML headers and footers, you can design the emails sent to your customers from your account.

Set emails and SMS to send automatically when bookings are made and edited.

You can choose in Appointedd which name and email address emails from your account appear to have sent from.

Include a calendar event file in confirmation emails to customers and resources to have their external calendar reflect the booking.

Learn how to attach files to emails sent to your customers.

Send relevant, customised reminders and follow-ups by email and SMS to your customers and resources, according to details of each booking.

Ask your customers to leave reviews for your services by sending an automated followup email and/or SMS after a booking.

How does the marketing suite work and what can you do with it?

Send marketing automation from your account, according to the customer's booking behaviour.

In order to comply with GDPR, marketing must only be sent to customers who opt-in. Learn how marketing preferences are set with Appointedd.