Appointedd

Registration is required for anyone using Appointedd SMS to send texts to UK numbers

Changes to Appointedd SMS requirements for sending texts to the UK numbers

Use our follow-up and reminders messages to let customers know they can book additional services with you!

Driving more bookings via reminders and follow ups

How to re-send an invitation

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Everything you need to know about sending communications under the "Email & SMS" tab in Appointedd.

Email & SMS Communications

Learn everything you need to know about communicating with your customers through Appointedd.

Communication functionality overview - Email

Set emails and SMS to send automatically when bookings are made and edited.

How to send confirmations for bookings - Email and SMS

Learn how to send different confirmation content depending on what service the customer has booked.

How to send email content that is specific to the service the customer has booked

Using your own custom HTML headers and footers, you can design the emails sent to your customers from your account.

How to edit the headers and footers of your email communications

Use dynamic variables to send confirmations in multiple languages and that are completely bespoke and tailored to your customers and brand.

How to send advanced confirmations for bookings

Learn all you need to know on what each variable does and how you can use them for with our advanced communication functionality.

Advanced communication dynamic variables: what are they and how do I use them?

Learn how to send a copy of a confirmation email to your customers.

How to re-send a confirmation email

You can choose in Appointedd which name and email address emails from your account appear to have sent from.

Send confirmation emails from the resource on the booking

Include a calendar event file in confirmation emails to customers and resources to have their external calendar reflect the booking.

Send a calendar event to your customer's external calendar

Learn how to attach files to emails sent to your customers.

Can I attach documents to email communications?

Our BCC feature allows adding email address(es) to your account to receive automated customer communication emails to a centralised inbox

Add a BCC email address to receive all automated customer communication emails

Using Appointedd's advanced communication functionality and Google charts API you can send QR codes in email communications.

How to send QR codes in email communications

Email and SMS confirmations

Send relevant, customised reminders and follow-ups by email and SMS to your customers and resources, according to details of each booking.

How to send reminders and follow-ups for bookings

Use dynamic variables to send reminders and follow-ups in multiple languages and that are completely customized to your customers and brand.

How to send advanced reminders and follow-ups

Ask your customers to leave reviews for your services by sending an automated followup email and/or SMS after a booking.

How to use communications to take reviews from your customers

How to re-send a calendar sync invitation

Reminders & follow ups

How does the marketing suite work and what can you do with it?

DEPRECATED FEATURE: What is the marketing suite?

In order to comply with GDPR, marketing must only be sent to customers who opt-in. Learn how marketing preferences are set with Appointedd.

DEPRECATED FEATURE: How customers opt-in to your marketing

Marketing

Developer documentation

Find answers and get help from Intercom Support and Community Experts

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