Account setup
Everything you need to know about the features and functionality under the "Setup" tab in Appointedd.
38 articles
- Can I send booking notifications to multiple email addresses within my business?Set who within your business is notified for new, modified and cancelled bookings.
- Set the name and email address your communications send fromMake the emails and SMS sent to your customers from your account more personalised by setting the send-from name and email address.
- How to authenticate your domainAuthenticating your domain gives Appointedd permission to send emails from your own domain, ensuring that emails are successfully delivered.
- Create new Appointedd accounts from within your existing oneLearn how to create additional Appointedd accounts by duplicating your existing account
- How to manage multiple accountsGuide on managing multiple accounts in Appointedd using the Hallway
- How to create your Appointedd multi-account structure (multi-location, multi-company)Learn how to utilise multiple accounts to achieve any multi-location or multi-company business goals
- What currencies are supported on Appointedd and how to apply them?Explore what currencies are currently available on Appointedd and learn how to change them on your account
- How to manage your business across timezonesOur timezone technology allows you to manage your customers and resources around the globe, wherever they are.
- Log out your account automatically after a chosen time of inactivityIncrease your security measures by logging your user(s) out of Appointedd after a duration of inactivity via web browser.
- How to use Capacity Flex featureCapacity Flex allows organisations to manage the maximum number of spaces that can be booked across the whole organisation.
- How do changes to booking settings affect existing and future appointments?
- Type of services: how to manage your servicesLearn more about what service types are and what type of services are available to choose from within Appointedd.
- Create a standard serviceA standard service is made up of only one part and this guide will walk you through how to create one in its simplest form.
- All about the multi-part serviceMulti-part services are services made up of more than one part, each with its own duration.
- How to create a multi-tiered serviceLearn how to charge various prices for a service depending on the options a customer selects
- How to manage events on AppointeddSchedule events and one-off bookings with the group booking functionality.
- How to control the times your services are bookable online - Service Custom ScheduleLearn how to create a custom service schedule to set the dates and times that your services should be bookable for.
- How to use create and amend service buffersApply buffers to your service to ensure your bookings aren't made back to back.
- How to offer multiple durations on a serviceSet multiple durations on a service to accommodate the different types of bookings you might receive.
- How to create an offer on a serviceCreate an offer on a service to display to your customers that you're offering a different price.
- What are service permissions (aka service visibility)Set how your services can be booked - online booking, per request, not bookable or not visible.
- Allow customers to reschedule their bookingLearn how to allow your customers to reschedule their bookings for services or events.
- How to allow more than one customer to book onto your servicesLearn how to set occupancy on your services and how to allow customers to book onto a service that has room left.
- How to create a discount offer for specific customers?Learn how to create a private link to offer a discount to your customers.
- How to re-arrange your servicesYou can drag and drop services to easily re-arrange them
- How to set the location of your servicesSet a different location for each of your services to be included in the external calendar event of the customer and resource.
- Organizing services into categoriesIf you offer multiple services to your customers, you can place them into categories so that they are organised and clear.
- How to set up a click and collect serviceLearn how your business could offer click and collect services via Appointedd
- HTML supported service descriptionLearn how to format your service description to display on your booking tools
- Event ticket generation and QR code check-in functionalityYou can generate tickets and use QR codes to check in your event attendees.
- Overview: Language localization features in AppointeddThe language localization features allow businesses and customers to have a seamless Appointedd experience in their preferred language.
- How to manage your resourcesCreate your resources, include them in groups, mark the services which they can complete, set their working hours and more.
- How to group your resourcesResource grouping allows you to manage your resources further by applying groups to each resource which reflect your business structure.
- Resource scheduling: Set and manage your resource availabilityLearn how to create and manage your resource's working hours to set their available bookable times
- Resource allocation on servicesLearn how to control which resources are assigned to which services and how resources are chosen when a booking is made
- How to send notifications to your resourcesLearn how to notify your resources of new bookings and cancellations made with them.
- How to manage your Service Custom ScheduleLearn how to manage your service availability by applying specific times and rules to your service custom schedule.