Account setup
Everything you need to know about the features and functionality under the "Setup" tab in Appointedd.
37 articles
Can I send booking notifications to multiple email addresses within my business?Set who within your business is notified for new, modified and cancelled bookings.
Set the name and email address your communications send fromMake the emails and SMS sent to your customers from your account more personalised by setting the send-from name and email address.
How to authenticate your domainAuthenticating your domain gives Appointedd permission to send emails from your own domain, ensuring that emails are successfully delivered.
Create new Appointedd accounts from within your existing oneLearn how to create additional Appointedd accounts by duplicating your existing account
How to manage multiple accountsGuide on managing multiple accounts in Appointedd using the Hallway
How to create your Appointedd multi-account structure (multi-location, multi-company)Learn how to utilise multiple accounts to achieve any multi-location or multi-company business goals
What currencies are supported on Appointedd and how to apply them?Explore what currencies are currently available on Appointedd and learn how to change them on your account
How to manage your business across timezonesOur timezone technology allows you to manage your customers and resources around the globe, wherever they are.
Log out your account automatically after a chosen time of inactivityIncrease your security measures by logging your user(s) out of Appointedd after a duration of inactivity via web browser.
How to use Capacity Flex featureCapacity Flex allows organisations to manage the maximum number of spaces that can be booked across the whole organisation.
Type of services: how to manage your servicesLearn more about what service types are and what type of services are available to choose from within Appointedd.
Create a standard serviceA standard service is made up of only one part and this guide will walk you through how to create one in its simplest form.
All about the multi-part serviceMulti-part services are services made up of more than one part, each with its own duration.
How to create a multi-tiered serviceLearn how to charge various prices for a service depending on the options a customer selects
How to manage events on AppointeddSchedule events and one-off bookings with the group booking functionality.
How to control the times your services are bookable online - Service Custom ScheduleLearn how to create a custom service schedule to set the dates and times that your services should be bookable for.
How to use create and amend service buffersApply buffers to your service to ensure your bookings aren't made back to back.
How to offer multiple durations on a serviceSet multiple durations on a service to accommodate the different types of bookings you might receive.
How to create an offer on a serviceCreate an offer on a service to display to your customers that you're offering a different price.
What are service permissions (aka service visibility)Set how your services can be booked - online booking, per request, not bookable or not visible.
Allow customers to reschedule their bookingLearn how to allow your customers to reschedule their bookings for services or events.
How to allow more than one customer to book onto your servicesLearn how to set occupancy on your services and how to allow customers to book onto a service that has room left.
How to create a discount offer for specific customers?Learn how to create a private link to offer a discount to your customers.
How to re-arrange your servicesYou can drag and drop services to easily re-arrange them
How to set the location of your servicesSet a different location for each of your services to be included in the external calendar event of the customer and resource.
Organizing services into categoriesIf you offer multiple services to your customers, you can place them into categories so that they are organised and clear.
How to set up a click and collect serviceLearn how your business could offer click and collect services via Appointedd
HTML supported service descriptionLearn how to format your service description to display on your booking tools
Event ticket generation and QR code check-in functionalityYou can generate tickets and use QR codes to check in your event attendees.
Overview: Language localization features in AppointeddThe language localization features allow users and customers alike to have a seamless Appointedd experience in their preferred language.
How to manage your resourcesCreate your resources, include them in groups, mark the services which they can complete, set their working hours and more.
How to group your resourcesResource grouping allows you to manage your resources further by applying groups to each resource which reflect your business structure.
Resource scheduling: Set and manage your resource availabilityLearn how to create and manage your resource's working hours to set their available bookable times
Resource allocation on servicesLearn how to control which resources are assigned to which services and how resources are chosen when a booking is made
How to send notifications to your resourcesLearn how to notify your resources of new bookings and cancellations made with them.
How to manage your Service Custom ScheduleLearn how to manage your service availability by applying specific times and rules to your service custom schedule.